Tata Power Solar Customer Care
Tata Power Solar Systems Limited
Customer satisfaction rating: 5%
Submit a Complaint
60
COMPLAINTS

Tata Power Solar Customer Care

Tata Power Solar Systems Limited

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Address
78, Electronics City, Phase I, Hosur Road, Bengaluru
Bangalore South
Bangalore District
Karnataka
India - 560100

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
7
down
5


Additional info
Customer satisfaction rating
5%
Complaints
60
Pending
3
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat08:00 am - 08:00 pm
Sun08:00 am - 08:00 pm

Tata Power Solar Complaints & Reviews

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Tata Power Solar — Complaints

 sk09 on Apr 7, 2017
Sir i am Saurabh kumar, i got joining letter from hrd@tatapower.com and offer letter he is charging 28000 from me, person name-Anurag gautam, Canera bank accnt no-2073101019551 acc name - Abhishek singh id - indeedcampus@mail.com. He is saying me to give gate pass, after he is not receiving my call, i am trying to call but switch off saying no+91 7492-825349 anathor person name kashyap his contact no 7328-858539 please help me.my contact no 9798110855, 7011371787...
Complaint comments  Read comments Complaint category Job & Career

Tata Power — Incorrect bill amount calculation

 Lere on Jan 24, 2017
The Meter was not working for the month of Sept 2016 and was changed as no reading on it. The trend for past years shows consumption is high only during the month of Apr, May, June & at times in July. I had raised a concern regarding this but they say that Bill is charged based on Average. I feel this is incorrect if that is the case then we could generate bill only basis of average no need to take readings every month. Just to explain why this calculation is incorrect pleases see the example. If my power consumption is high in Feb, March, April and May which are summer months and we do use Air...
Complaint comments  Read comments [1]Complaint category Other

Tata Power Solar — Battery complaints # 1kw inverter solar system

 Manoj R Achary on Aug 19, 2016
I am having a 1 kw tata solar power system which i have purchased on 2/5/2013 from anert. According to technician, one battery problems and we are not getting current more than two months. And several times i have been informed through toll free number and there was no response from your customer care. We are spending more than 100000 rs. Asper anert, 5 years warranty on batteries and every six month someone will check the system but until now no one came from local dealer. Anert reg number is srp/2012/000415.

Regards,
Raveendran achary
9495114596...
Complaint comments  Read comments [1]Complaint category Products & Services

Tata Power Solar — Water solar system tank failure

 rajivbhatt on Jun 1, 2016
I have purchased a tata tube solar water system of 200 liters on 03 / 11 / 2012 from the authorised dealer Hi Tech Industrial corporation
Rajkot.
The puf insulated tank is inflated and leaked. at the time of purchase I have so many options for solar water system but I have opted TATA as I have a trust and faith in TATA. I have also talk to customer care but they simply registered complaint. No concrete out come still date...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Tata Power Delhi Distribution Limited — Daily power cut

 davinderh4 on May 23, 2016
I am senior resident of below address this is to bring to your kind notice that we don’t even get our power supply in continuity for 12 hrs. The reason of this power supply failure is technical fault which we get status from the customer executive. Every day we have to call the tata power delhi distribution limited telephone no. To make a complaint about power failures in our area. Some time we got bad attitude from the customer executive

There is very big problem of power supply which is inconvience

Due to heavy power cuts in our area from past four days. Our days...
Complaint comments  Read comments [1]Complaint category Other

Tata Power Solar — No response from the company on complaints

 haris67 on May 8, 2016
I had called the Tata Solar customer service and lodged a complaint about leaking pressurized tank 8 days ago. They refused to give me complaint number saying I will get it later. Nobody turned up and I am not sure what to do now. I cannot imagine a company like Tata having such lousy service; I am losing my patience and will think twice before I buy any products from Tata.

Regards,
Harish Peddineni
9966996969...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Tata Power Solar — Duro solar water heating system

 sarala joshi on Apr 22, 2016
I have purchased duro sloar water heater system from adiya solar, canada corner nasik, on 9/11/2012. It performed well till 31st march 2016 i.E. Hot water tank started leaking heavily through external two connections.
I have lodged complaint on email address ' care@tatapower.com' cs though said dealer visited the site on 7th april 2016 and gave report along with all the documents to cs. Till date there is no action communicated from cs on email.
Nor mr. Chopde from cs reachable on mobile. He may have difficulties.
Kindly intervene to resolve the complaint. It seems it is hot...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Tata Power Solar — Complaint locked 90 days not responded

 Veda Prabhas on Mar 21, 2016
Dear Sir, this is very unfortunate to inform you that we have locked a complaint regarding Tata power batteries but no response from backend ..nothing I am a branh manger who have given loan to my customer... Now they are abusing me summer arrived to whom I should contact.. Please respond as soon as possible..
Regards
Prabhas
8331010474, 8297273322...
Complaint comments  Read comments Complaint category Loans

Tata Power Solar — 15 kw delta make inverter failure

 Sanjay Marketing CO on Mar 18, 2016
15 kwp grid interactive system supplied to ins shivaji lonawala through mes contractor dist pune 5 km from lonawala station in feb 2016.

The inverter supplied is of delta make . Got replacement from delta yesterday. The system after connecting at 6 pm showing grid failure even though the grid available .

Cont no of site mr. Vijay 9850257324 or mr. Rajesh 9922929947. Please call them before sending as this is naval base and entry is only available by contacting these people

Kindly arrange the service person...
Complaint comments  Read comments Complaint category Institutes

Tata Power Solar — Regarding sparking in high tension wire

 davinderh4 on Mar 18, 2016
This is my third reminder regarding sparking from the high tension wire which is just behind my balcony .It occurs every time when it rained so heavily . Last night it rained again its sparkes which is really unsafe from myself & family. I request you to underground all the wires which are open & unsafe.

Kindly look this matter seriously and reslove at the earliest

Regards
Davinder
House no 2702, iind floor,
Right side, gali no 13,
Ranjeet nagar, new delhi 110008
Mobile: 9811586766...
Complaint comments  Read comments [1]Complaint category Other

Tata Power — Electric bill amt. Rs.244/- deduct my debit card.

 power bill on Feb 25, 2016
On date 25/02/2016 time 11.30 hrs. i have paid 0n line bill to tata power. rs. 244/- but amt. deduct my account & showing error. pl. credit the rs. 244/- my account. my mobile no. 9702364518...
Complaint comments  Read comments Complaint category Other

TATA Powers — Tata power is not transferring the electricity meter even after providing the necessary documents

 bennopereira07 on Dec 12, 2015
Subuject : Reliance Light Bill transfer in the name of Mr.MillRoy L Pereira without a proper documents and proper Verification for Reliance Energy consumer no – 101266626 and then was transferred to Tata Energy consumer no – 900000490418. I Mr.Edward John pereira residing at 4/4, Esparance Lodge, Kirol village Ghatkopar West Nr. Gaondevi mandir would like to complaint about the fraud transfer of light bill done against my residence. I have been living in this said address since the time the building was constructed. It has been more than 40 years that I have been living in this room. I have...
Complaint comments  Read comments Complaint category Other

Tata Power — High Bills and Tariff

 Shodan DSouza on Nov 27, 2015
From the last few months Tata Power has been sending me very high bills (consumer no:900000400919). I even sent them a written complaint but they never got back even though they gave me a date by when it will be resolved. for just a usage of 287 units this month they have charged me Rs 2000 which the bill says major chunk goes to Reliance for wheeling charges. This is unfair for consumers because they lured me from moving from Reliance over to them saying Tata Power is cheaper than Reliance and first few months the bills were low and I thought I made a right decision. But I am shocked now because...
Complaint comments  Read comments Complaint category Utility Services

Tata Power - DDL — Bill for 555 units when shop is closed from october 2014 for pd 16/10/2014 to till date.

 SUNITA SUD on Nov 26, 2015
I Anuj Sud CA 60000058234 is having electricity connection for shop no 202 RG Complex Sector 14 Rohini Delhi -110085. Shop is closed from Oct 2014. I was getting bill for minimum charges which I was paying regularly. Now I have bill for 555 Units for pd 16/10/2015 to 19/11/2015 when shop was closed. It appears meter reading was not taken properly. I request you to send correct bill to enable me to make payment in time.
For any clarification you can contact my Father Ashok Kumar Sud Mob 9999016692.
Anuj Sud...
Complaint comments  Read comments Complaint category Other

Tata Power — Triples the bill from last three months

 Rohit Parashare on Nov 16, 2015
Dear Sir I have been requested you since my last 4 to 5 bills I am not satisfied with your Current billing system, Which is forcing Me to pay Highest bill in my lifetime. Please do the needful check the average from July2014 to July2015 and please revert the billing amount according to Waiting for your favourable reply Regards, Rohit Parashare CA No. :900000346099 (rohitcparashare@gmail.com)...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Power Solar — Storage water tank leaking within months of purchase; even today

 Chandu Venkateswar Rao on Nov 12, 2015
Further to my complaint made on Oct 1 regarding leakage of TATA storage solar water tank. No reply so far. I wish to add that I made the first complaint with the vendor within six months of purchase. The vendor promptly sent a mechanic who stated that the water was not getting heated up due to air lock. Air lock was removed. Despite that, the water was not getting heated up sufficiently. I made another complaint to the vendor, who after visit to the site advised me to go for heating element. Even after using the heating element, water was warm and not so hot as should have been. Another complaint...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Tata Power Solar Systems Limited — Leakage of storage water tank

 chvrao1963r on Oct 1, 2015
I have purchased solar water heater from Solar Shoppe, SR Nagar, Hyderabad 18 months ago. Now leakage is observed from CWI and also from the blocked outlet (by the side of the heater element). I purely went by TATA brand and never expected that a repair will come so soon. I am being suggested to spend Rs.2000 for arresting the leak and if that does not materialise, welding for Rs.4000. In all, I have to spend Rs.6000 within 18 months of purchase just for having belief in TATA brand; that too no guarantee of arresting the leakage. Can You please suggest what to do....
Complaint comments  Read comments [1]Complaint category Utility Services

Tata Power Delhi Distribution Ltd. — Street light

 Rlgupta on Sep 21, 2015
The street light in D block Prashant Vihar is still on time about 11.57 am . Number of times similar position have noticed in the past also. The authorities should look into it and should stop the wastage of precious electricity

R.L.Gupta
9811616209...
Complaint comments  Read comments Complaint category Utility Services

The Tata Power Company Limited — Complaint regarding to Increment in Bill amount

 Manish R Varma on Sep 13, 2015
Respected Sir, Myself Ramnath Rajnath Varma consumer no. 900000485839 staying at vikas nagar, behram baug, jogeshwari west, mumbai - 102. My bill amount was Rs.750/- in the month of Jun 15 and Rs.1860/- in the month of Jul 15 and Rs.1873/- in the month of Aug 15, so my bill has been increased from the month of Jul 15. I went to Tata power Jogeshwari west office, they told me that the bill amount has been increased thrice.So it is very difficult for a common man to pay such a large amount. So please look into my matter. Your's Faithfullty Ramnath Varma. Mob- 9870113856 Email - manishvarma777@gmail.com...
Complaint comments  Read comments Complaint category Other

Tata Power Ltd. — Non-receipt of balance sheet and dividend

 Yakita chamria on Aug 18, 2015
We are holding TATA POWER shares in the following demat accounts with EUREKA STK & SH BKG SERV and the details are below: YAKITA CHAMRIA Client Id - 10643771 PNB (Salt lake, Kolkata) A/C No. - 1625000100953846 RTGS IFS Code - PUNB0162500 S.K.CHAMRIA (HUF) Client Id - 10643763 PNB (Salt lake, Kolkata) A/C No. - 1625000100953989 RTGS IFS Code - PUNB0162500 We have neither received copy of balance sheet nor dividend till date. Kindly arrange to look in the matter and do the needful. Thanks....
Complaint comments  Read comments Complaint category Stock Market

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