Mulya Shopping Pvt Ltd — My product Micromax Canvas Nitro A 310 Blue refund money

Address:

Ghaziabad, Uttar Pradesh

I ordered Micro max Canvas nitro Mobile phone on 21 Nov 2014 through Debit card, oder no.. TKEXNWDLU, but till now it is not dispatched .when i called customer care they say today it will be dispatch, like this it happened for 7days, today finally they say it will be dispatch within 2 days as blue colour i ordered is not shipped by manufacturer to this they said he has to take permission from his Boss and inform me.But that also didnt happened and i never got a call back from them . If the reason was non available then why did customer service gave commitment that today it will be shipped . Now they are encouraging me to cancel the order so that they can held up my money in the name of refund for more days. This is my worst experience in online shopping. I never faced this type of issue in other online shopping .plese refund my amount...12/2/2014 11:05:35Request for Refund11/21/2014 11:17:28Payment accepted11/21/2014 11:11:06Payment accepted11/21/2014 11:03:39Payment Process by ICICI Bank.my mobiel no. is [protected]