Mulyashop.com — Product not sent & not refund the amount

Address:Mohali, Punjab

I have online purchase a Mobile phone Lava Iris 406Q (White) from mulyashop.com vide Order ref. no. WIWTWLWOA on dated 24.12.2014 of Rs. 4, 534/- & I pay with my Axis Bank Credit card. After 02 week I have not received my product & as per customer care the product is not shipped up to 08.01.2015 Then I have request for cancel my order & refund the amount On the date 08.01.2014 But till date 24.01.2015 I have not refund my amount. Please resolve my problem soon.
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not deliver product

i ordered lava iresx1 before 17 days but not even i recived any information about my order;;;

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    1A, New Bushan Apt, Wagle East, Thane, Maharashtra, India - 400604
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