Mumbai Mirror — best smart card refund

Address: Mumbai City, Maharashtra, 400052

BEST SMART CARD for travel in bus in Mumbai has been suddenly made useless though credit balance in the card . The authorities in Wadala Bus depot and a request to GM in Colaba through Wadala depot has not yielded any response to refund the amount credited to the card during demonetisation time by cheque or cash . The reason given is the government has said not to refund the amount credited during demonetisation period. The amount credited was our hard earned money and not an exercise to convert black money . The high handed attitude to keep our deposit with them since last March 2017 as many bus conductors were not provided with the reading e vending machines or they were unable to read the cards has caused us distress. The amount already spent by cash far exceeds the credit on card . We are senior citizens residents of Mumbai and request the concerned authority to refund the cards urgently.