Mumbai Traffic Police — E Challan wrongly made on my Vehicle MH02DY2674

Address:

400097

I, Mr. Shoeb Mustafa Halvadwala is an Advocate by profession. I have received an E-challan message at my Mobile Number having E-Challan No: MTPCHC[protected] for Offense: Halting Ahead White Line u/s 19(1) / 177 Motor Vehicle Act of Amount Rs.200/- at around 12:15pm on 01/06/2017.
I would like to bring to your notice that this E-challan generated on my vehicle is wrongly generated in place of someone else's vehicle. I visited Kandivali East R.T.O for the same issue and after hours of argument I was asked to contact the E-Challan helpline. Soon, I started making calls at the E-Challan Helpline and after several attempt, finally a call got connected and even the Staff at the helpline looked clueless and without satisfying my query they disconnected the phone. Thereafter I called at the office of Joint Commissioner of Police (Traffic) & even there they were not able to solve this issue. I also tried contact all the responsible person by tweeting my complain but the result was same.
I would like to bring to your notice that I was deeply saddened by the harassment caused by your department for the mistake committed by your very own department. Everytime I reached to your department I felt humiliated and ignored. Kindly look into this matter, I hope to see some positive action from the Mumbai Police as soon as possible.
JAI HIND!

Yours Truly,
Shoeb Mustafa