Mumbai Traffic Police — Wrong Challan Booked & denied of Grievance with any details

Address:

POWAI

Challan No.:MUMCM[protected]
dtd 29th Jul21
As per this challan, it shows jumping the signal with a photo from the back side of the vehicle crossing the other side of the post, Whereas there is no proof of image that the vehicle is jumped when it was red.
The actual status is that I had crossed the signal when it was green and I was forced to stop after crossing due to a block in front of me.

This is a very basic sense when you cross the signal when you click phone from backside after the last vehicle will always be visible with the red signal.
If Mumbai police start to click pics after crossing the signal from backside, every signal change they may get a vehicle because it is by default, hope they can understand this.

Request you to pls help to get his issues addressed and solved.