Mumbai Traffic Police — wrong challan booking by mumbai traffic police

Challan No.:MUMCC[protected] dtd 12th Aug21
As per this challan, it shows vehicle not stopped before stop line whereas no stop line at all in the signal which is clearly visible in the image share by Mumbai police itself, when we raised this grievance they simple declined it without any clarification.
There is not option to resubmit or escalate the same..
This shows that whatever challan raised by Mumbai traffic police needs to be paid even though it is not right, this is really concern and against the rights
Request you to pls help to get his issues addressed and solved.