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Mumbai University — i 'don't care' type attitude of mumbai university (mu) staff

The staff at mu behave as if that they are doing student (Current and ex) a favour. An email received by mu from a foreign insitute was unread for 20 days when i inquired physically at examination cell room no. 24 in kalina, santacruz west. On asking the reason, reply was we receive so many emails, we cannot monitor all. Such a reply from the staff show how incompetent mu is against other private universities i. E. Nmims.

All my work with nmims university was completed on email communication or phone however with mu forget on email, even phone calls are not attended.

I pity the future of mu, considering the fast paced world, if mu do not respect students, i can see it becoming a history.

Complaint Status


[Jun 02, 2019] Mumbai University customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Was your issue resolved when you visited them personally and did they respond to the verification email?

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    Customer satisfaction rating
    15%
    Complaints
    625
    Pending
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    Resolved
    92
    Mumbai University Phone
    +91 2270 8700
    +91 2654 3300
    +91 2654 3000
    Mumbai University Address
    Registrar, University of Mumbai, M.G. Road, Fort, Mumbai, Maharashtra, India - 400032