Mumbai University — revaluation blunders

Address:	Mumbai City, Maharashtra, 401107
Website:	mum.ac.in

I fail to understand why does a reputed entity as mumbai university stoop so low. I am at a loss for words. No procedure in place, no co-ordination, no standardization whatsoever, no resolution (This reflects in the statistics on your board too, 3k + complaints and only 6 resolved). So what do we rely on.
I had given my sem v and vi of the 3 year llb course from the mumbai university in the month of april-may 2017. The results were out in october 2017 and that is to say, after a long period and a lot of agitation from the students across the state.
I, having faith in the marking system of the said university applied for a revaluation of my 3 papers from sem vi. I had 54, 52 and 51 in evidence, adr and law on women and children papers respectively. By taking this step, i was sure that if marks any omitted may be added to my existing marks. That proved to be a huge mistake. The revaluations came in batches in november, december, january, february, march and is still on. When i checked my marks for the above subjects, it took away the faith i had on the mumbai university. I had 45, 48 and 6 in evidence, adr and law on women and children papers respectively. So now what???
Is there no protocol on what process is to be followed when a student applies for a revaluation?
There's no way a student would apply for a reevalation to have this marks lower than what he scored. What would that imply? That the professor who originally checked the paper didnt have any idea about the marks he/she should have awarded to the student and that the marks was given in random.
I had requested for the photo copies of these papers too.
How can the university give a lower marks to what has been originally scored.in case of mistake in adding up the total, if theres a mistake its understood and it does make sense. Same is the case where a student has been awarded a certain mark twice for the same answer. But how can you counter-question where for a certain answer, 8/12 marks were awarded but the next professor chooses to give 6/12. Why should the original marks if higher of the two should not be the criteria for as is the case for many other universities.
Also, there seems to be a rule book with regards to the revaluation that states that the existing marks can be changed only when the change is more than 10%. Does the mumbai university really apply these rules when they do the revaluation.
I am not sure if theres any rule that states what apart from the 10% criteria, marks will be updated, if the change in marks is more than 10 marks in a 100 marks paper.
And the worst of all this was, the marks that i got for law on women and children. My marks was 51, and post revaluation its a single digit 6. I really have no idea, what is wrong with whatever system the university is relying on but theres one thing i know. There are students like me who have struggled a long way to make this happen and i definitely do not want it to be ruined because of some of them, who are unable to cope within their own system.

I tried logging in a complaint on their inbuilt grievance system but in vain. Nonetheless, i am not going to stop trying.
I would like to take this complaint forward and do whatever it takes to protect my rights.
It definitely isnt fair by all means when a student has to go through hell to get what he/she deserves.