Mumbai University — We didn't get my result

I have complete my graduation in 2020 from BGPS collage the which is based on mumbai university. 70 of the student of batch 2020 didn't got their result still. Whenever we are visiting to the collage they are saying we aren't responsible for the result and asking for money. We did compaint to principal, trustee, and also chairman of the collage but they arent responding anything, Kindly request to look into this matter, check with the collage please and take action.
From sumra owais.