Munafa Co-operation — Ray ban sunglass fake issue

Address:Howrah, West Bengal, 711109
Website:munafa.com

I ordered a rayban sunglass from munafa.com at 659 rupess.
But they gave me a fake sunglass, which available in market at 100 rupees.

I complain followed by there number [protected], they told me that a email will come and how to return that will be written inside it.

The email came yesterday and they wrote to reply that email with add issue and some photo of the product... I reply that email yesterday with photo.

But today i got a email from munafa.com
The email is writen below...

Munafa store (Munafa corporation)
Sep 28, 02:49 edt

Dear buyer

As per your order our vendor ship you the product so that we are unable to consider your return request.

Please say what to do? They are cheating with customers, they selling fake product and do not returning, what type of business it is? Please help me...
+1 photos
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Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.
Sep 23, 2016
manjesha HM's response
the yesturday we are recived thae courier one samsung mobile and charger daqmaged
Sep 28, 2016
Updated by Raja@sourav
I bought a Rayban sunglass form munafa.com at 659 rupees

order detail is...

TIN: [protected]
Order# MUN402413
ORDER DATE:[protected]
INVOICE# JWH[protected]

The product which displayed in website it is not that, it seems fake. It is available in market at rupees 100.I want to return and refound my money.please return this product as soon as possible.
Complaint comments 

Comments

Dear Sir / Madam,

We received the product on yesterday evening. Order no -
MUN400135, Invoice No - JWH[protected] We found that
it was damaged.
We earnestly request you please exchange the product as
soon as possible.

Otherwise we knocked Consumer Forum.

Warm Regards,
Goutam Das
[protected]
Pleas provide the new product we are yesturday recivwd tha items samsungnot good pl s replace the same
I order one product u sent anthor product so i will return that parcel

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