Municipal Corporation Gurugram [MCG] Customer Care
Municipal Corporation Gurugram
Website: | www.mcg.gov.in |
Address
C 1, Info City, Sector 34 Gurugram Gurgaon District Haryana India - 122001 |
Customer Care Phone Numbers and Contacts
Phone:
+91 98 2139 5110 [Chief Account Officer]

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Additional info
Sh. Vinay Pratap Singh (IAS)
Commissioner
Sh. B B Kalra Chief
Account Officer
Sh. S.S Rohilla
Public Relation Officer
Customer satisfaction rating

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Municipal Corporation Gurugram [MCG] related photos (112)
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Municipal Corporation Gurugram [MCG] Complaints & Reviews
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Municipal Corporation Gurugram [MCG] — garbage and smell
In wazirabad area, garbage is dump on roads, i have never seen any municipal van there. That area is always dirty and smelly. Because of this dump it's attracts innocent animals specially cows to eat that garbage. Please penalised people in that area or put a large dustin near those area along with two rounds of municipal vans to clear that garbage daily. It's spoiling city and ur image too.
Same problem in badhshahpur.. That is other side of my locality.
Same problem in badhshahpur.. That is other side of my locality.
Dear sir /madam,
In f block sector 57 sushant lok 2 road infrastructure is very poor. During rains place is...
In f block sector 57 sushant lok 2 road infrastructure is very poor. During rains place is...
Municipal Corporation Gurugram [MCG] — sewer overflow in mianwali colony from nov 2016
The comissioner,
Mcg, guragon,
Dear sir,
This is to brought to your kind notice there is a huge problem of sewer overflowing in our gali (Row - 51-b, 52-b, 53-b, 54-b, 55-b, 21 a/1) since nov2016.
Many complints has been logged so far, problem has not been not been redolved. But day by day condition is going worst.
People of this row have taken illegal water & sewer connection and have rented their accomodation without taking care of drainage system. All the rain water conncted with sewer line.
I hope you will consider our problem and take urgent steps to repair the sewer & take legal action against defaulters who have taken illegal water & serwer connection.
Thanks & regards,
Subodh
Mcg, guragon,
Dear sir,
This is to brought to your kind notice there is a huge problem of sewer overflowing in our gali (Row - 51-b, 52-b, 53-b, 54-b, 55-b, 21 a/1) since nov2016.
Many complints has been logged so far, problem has not been not been redolved. But day by day condition is going worst.
People of this row have taken illegal water & sewer connection and have rented their accomodation without taking care of drainage system. All the rain water conncted with sewer line.
I hope you will consider our problem and take urgent steps to repair the sewer & take legal action against defaulters who have taken illegal water & serwer connection.
Thanks & regards,
Subodh
Hi no 672 has cut green trees of HUDA without permission. Cutting of trees are not permitted at any cost
Reply
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Municipal Corporation Gurugram [MCG] — pathetic condition of roads in south city 1
The commissioner,
Municipal corporation of gurgaon
It is requested to depute your senior officials to take stock of the worst roads full of deep pot holes opposite palms and south city 1 market.
Please get the road carpeted at the earliest. Strict action should be taken against the contractor who was awarded the contract earlier. Steps should be taken to ensure that quality of material used to carpet the road is sturdy.
Residents are paying road taxes and income taxes. Its shame on the administration if they cannot provide a basic pakka road.
Residents welfare society
Unitech palms
South city 1
Municipal corporation of gurgaon
It is requested to depute your senior officials to take stock of the worst roads full of deep pot holes opposite palms and south city 1 market.
Please get the road carpeted at the earliest. Strict action should be taken against the contractor who was awarded the contract earlier. Steps should be taken to ensure that quality of material used to carpet the road is sturdy.
Residents are paying road taxes and income taxes. Its shame on the administration if they cannot provide a basic pakka road.
Residents welfare society
Unitech palms
South city 1
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The unauthorised construction of Juggis in South City - II, D Block adjoining D-1 Block back line has joined Sewerage Line...
Municipal Corporation Gurugram [MCG] — Water Logging, Bad condition of road,unauthorized parking and pigs on road in sec 39, opposite medanta hospital
The road right infront of medanta medicity in sec 39 right in between societies like " Royal Court' and 'Gurudwara' is in very bad condition.The road is completely broken, the sewage water is logged from last 3 weeks which makes the environment and surroundings very bad and dirty, and because of which there are lot of pigs on the road which makes the entire surrounding very bad and unhygenic. Need your urgent attention to improve the condition of road and also ensure that there is no water logging.
There is also lot o[censored]nauthorised car parking which creates congestion on the road and makes it difficult for residents to commute.
There is also lot o[censored]nauthorised car parking which creates congestion on the road and makes it difficult for residents to commute.
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Municipal Corporation Gurugram [MCG] — Unauthorised breaker
Respected sir/madam,
One unauthorised and unmarked speed breakers have been constructed in our neighbourhood in jharsa village gurgaon kanhai mode mata mandir (122001), haryana,. They are only 3 meters apart, and due to their poor construction, they cause problems like damage to our vehicles. Accidents have also happened as they are not marked. We request you to take appropriate action and have them removed as soon as possible.
Thank you,
Dushyant
Contact no :[protected]
One unauthorised and unmarked speed breakers have been constructed in our neighbourhood in jharsa village gurgaon kanhai mode mata mandir (122001), haryana,. They are only 3 meters apart, and due to their poor construction, they cause problems like damage to our vehicles. Accidents have also happened as they are not marked. We request you to take appropriate action and have them removed as soon as possible.
Thank you,
Dushyant
Contact no :[protected]
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Municipal Corporation Gurugram [MCG] — Dumping of Sewage Malba on the Road after clearing the Sewage
On 18th June MCG workers cleaned the severages in Jyoti Park street no 7 and dumped the malba in front of my residence 380...
Hi i'm from gurgaon sector 7 extension. It's a complaint registered against hno 831 sector 7 extension gurgaon. Some construction...
This is the picture of road in front of sardar jalebi wala sadar bazar gurgaon. Where accrochment makes a road of 30 feets...
Municipal Corporation Gurugram [MCG] — The condition of roads and stray animals
Respected sir/ma'am
I stay at sushant lok phase 1 sector 43 gurugram. The roads here are in a very bad condition and there are lot of stray animals. Being one of the good area of the city it's highly unhygienic. Also the water collects in the pothole and starts to stink and giving rise to many mosquitoes which could also spread diseases.
Hope you will look into the matter and take actions accordingly.
I stay at sushant lok phase 1 sector 43 gurugram. The roads here are in a very bad condition and there are lot of stray animals. Being one of the good area of the city it's highly unhygienic. Also the water collects in the pothole and starts to stink and giving rise to many mosquitoes which could also spread diseases.
Hope you will look into the matter and take actions accordingly.
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Municipal Corporation Gurugram [MCG] — Regarding cleaning of land mass lying vacant amidst the locality
I am resident of gopal nagar, gurgaon and with solemn approach want to bring in your notice about a land mass lying vacant and slowly converting into the breeding yard for pigs. This is creating havoc of pigs in the locality and invites variety of infectious diseases too.
This land mass can be easily converted into useful parking land or playing area for the children with your kind cooperation and grant.
Kindly look into the matter.
Thank you.
This land mass can be easily converted into useful parking land or playing area for the children with your kind cooperation and grant.
Kindly look into the matter.
Thank you.
Hello sir
sec 45 is full of monkeys they come everyday n bite people pls can u help n get them off
sec 45 is full of monkeys they come everyday n bite people pls can u help n get them off
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Municipal Corporation Gurugram [MCG] — Stray dog menace in part - ii of sector-15, gurgaon
This is regarding stray dog menace in Part-II of Sector-15 of Gurgaon. I recently narrowly escaped an attack by a pack of stray dogs near my home which is near to Patel Nagar Crossing in Part-II of sector 15. It has become difficult for us to move out of the home and to enter into home atelast carrying some baggage. They follow up very quickly and start barking in the group. The dogs are getting aggressive by the day and attacking the passers by. Kindly look into the matter and relocate the dogs at the earliest.
Regards
Neeraj Saini
[protected]
Regards
Neeraj Saini
[protected]
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Municipal Corporation Gurugram [MCG] — Water bill issued on flat rate even after filming meter reslife
Water bill account 12225185
State Bank employees CGHS
Plot GH 53 sector 56 Gurugram
Meter reading on 3 rd may 2017 was 343 kl, water bill issued for Rs.15760/- on flat rate
In earlier bill on flat rate billed for a different amount.
For 2676 kl charged Rs.156116/-
No one replied
What the audit team doing?
Will MCG and HUDA
Rectify
And punish who are guilty?
President
[protected]
State Bank employees CGHS
Plot GH 53 sector 56 Gurugram
Meter reading on 3 rd may 2017 was 343 kl, water bill issued for Rs.15760/- on flat rate
In earlier bill on flat rate billed for a different amount.
For 2676 kl charged Rs.156116/-
No one replied
What the audit team doing?
Will MCG and HUDA
Rectify
And punish who are guilty?
President
[protected]
porassaini's response Jun 05, 2017 my street address is sanjay colony, opp. sheetla hospital, new railway road Gurgaon.
My street still in very bad condition while the all street in gurgaon or near by my house well completetd with stone tiles floor. So why the my street is still pending for stone tiles floor.
Pls check what is the problem
i complaint many times in mcg gurgaon but no action was taken untill now.
Pls check what is the problem
i complaint many times in mcg gurgaon but no action was taken untill now.
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Respected Sir/Maam
This is to bring to your attention that Stray Dogs are creating a menace at Sushant lok Phase 1,...
This is to bring to your attention that Stray Dogs are creating a menace at Sushant lok Phase 1,...
Whosoever it may concern
I m resident of sector 45 and I want to get my stray dogs neuter so that their dog...
I m resident of sector 45 and I want to get my stray dogs neuter so that their dog...
Municipal Corporation Gurugram [MCG] — Delay in process/missing file/careless/no responsible administration
I, Naveen Kumar who have submitted my daughter baby girl birth name add application 3-4 months before, we made multi visit to the department, now finally we came to know that our file has been misplaced and not traceable, they informed to re process with making of aadhar card, we applied for aadhar card in the same organisation, now in last 10-15 days we have already visited about 5-6 times, some times unavailability of the person, system and server down, our application is still pending.
No one is ready to listen anything, they always make excuse and send one to other and finally we have to return back at our home after spending whole day without getting any output from the department.
I filed a grievance for the same but no response till date.
I tried multi times to meet commissioner regarding this but due to absence or sometimes in meeting i could meet.
And situation is that we have suffered a lot financially as well as time to take leave from my work.
No one is ready to listen anything, they always make excuse and send one to other and finally we have to return back at our home after spending whole day without getting any output from the department.
I filed a grievance for the same but no response till date.
I tried multi times to meet commissioner regarding this but due to absence or sometimes in meeting i could meet.
And situation is that we have suffered a lot financially as well as time to take leave from my work.
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Latest Resolved
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