Municipal Corporation Of Ahmedabad — tax bill transaction failed and amount is deducted

Address:

62-sonal park part -1, mahvirnagar, near raghunath school, ahmedabad-382345, Ahmedabad, Gujarat, 382345

Dear sir i pay my tax bill for tenament number-[protected]m through amc app by net banking on the date of 31/12/2019, during this process i complete the payment of my tax bill via net banking and amount was deducted from my acount and app redirect me to the transaction page where it shows me that my transaction is failed and payment is yet to be done, but amount was deducted from my bank acount, so i reach out to the complaint number provided in amc app and call on that number and they tell me that they does not take complaint
For tax bill payment issue and they give me onther complaint number of server guy who also tell's me that they don't provide service for amc app user, and after that to still today (4/01/2020) the amount isn't been refunded to my bank acount, and no official authority is giving me answer and ignoring the call and msg. And with every day the intrest on my tax bill due to the late payment is continuously adding, so plz resolve my problem as soon as possible