[Resolved]  Municipal Corporation Of Greater Mumbai — Bill payment failed but money deducted

My water bill payment got failed but money got deducted. I made 3 payments each for 2000 on 05-Jan-2021 with SBI card. For 2 payments I confirmation but for one I got internal error message and still 2000 got deducted from my account. Please see attached screenshot of payment. In screenshot 3 payments are showing and the one in the middle is the one got failure message.

My consumer number is [protected]@0207127.

Request you to look into this request and reverse the payment or update the bill status.

Thank you in advance!!
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Jan 12, 2021
Complaint marked as Resolved 
Total due amount updated.
Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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