Municipal Corporation Of Greater Mumbai — Online payment failed but money deducted

Many times call they are not responding

I was paying mcgm water bill of amount rs 2173/- using UPI(Phonepe) Amount got deducted and post that i got an internal server error. Receipt is not generated. Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 17/10/2020
Link used for payment: https://aquaptax.mcgm.gov.in/
Water connection number: [protected]@0032851
Transaction reference number : P2010171411530845778077