Municipal Corporation Of Thane — Concrete roads

Before the monsoon, the thane municipal corporation (tmc), concretised all the roads in cherai (this is between the footpath and the already concrete road), I was very happy that at last these stretches would be even. But after a cement or concrete work is done, the work should be cured by letting water remain over the concrete so that the water can soak into the cement, BUT THIS IMPORTANT CURING WAS NOT DONE, EITHER DELIBERATELY OR DUE TO NEGLIGENCE. With the result all the concrete work done by the contractor was useless, because now all the cement and gravel (stones) are loose and coming out making this part unwalkable especially for senior citizens (like me), because one can hurt your legs, THIS IS VERY PROMINENT JUST OUTSIDE ST JOHN THE BAPTIST SCHOOL, and wherever the concrete work was done, in cherai.
I have been complaining to tmc through their website, but they give me a lame excuse that the contractor is taking long time to respond to complaints, this is ridiculous because obviously has taken large amount of money for the work, and has filled the pockets of the corrupt officials in the municipality in getting the contract, so all responsible should be penalised, because it is taxpayers money that is wasted.