Municipal Corporation Of Thane — Prsa Adhi Shoes at Jambhali Naka- Overpricing and Misrepresenting.

Address:

Station Road, Jambli Naka, Thane West.

I purchased rainy shoes at eve on 22/06/2021 from Pravashi Shoes, Station Road, Jambhali Naka Thane(West) for which the owner of the shop has charged me Rs. 400/-. I having trust on him, have paid the amount without any bargaining immediately and took the shoes at home. When I reached home and inspect the shoes I found that a price tag of Rs. 299/- is fixed on both the pairs of shoes. So I came to know that, the shop owner has mis guided me and sold the product to me above MRP. Hence, on next day morning at 9.30 ie. on 23/06/2021(today) I went to the said shop and showed the shop owner, the price tag on both the pairs and requested him to return my Rs. 101/- which he has charged additionally by mis- guiding me. On my request, the shop owner get annoyed and started quarreling with me that, it's a china item and price tag is immaterial and I can show you that, the I am selling the items for half of the price that if price tag is 800/- I am selling it for 400/-. On his argument, I explain him that you can sell the product below MRP tag but not above MRP tag. MRP is the maximum price for which any product can be sold, so kindly return my Rs. 100/-. However, he arrogantly replied that, you take your entire money and return my product, I cant give you Rs. 100/- back. This attitude of the Shop Owner is shocking to me and hence, I decided to take my money back as I need to reach office in time . However, this kind of attitude of a shop owner towards the innocent customer is not acceptable. I hereby want to lodge my complaint against the above shop owner, that the said shop owner, is charging above MRP and even not ready to accept his fault when pointed out, which shows, he will sell his products in the same manner in future also. The receipt which he is issuing against his products also do not have either any Registration No of shop or GST Registration. I have the receipt issued by him against the product which is annexed herewith.
The entire conduct of the shop owner, shows that he is not ready to abide the laws and having the attitude of looting of innocent customer by mis-guiding and mis-representing them. He is least bother about the customers time and money. I repeat that, the above mentioned shop owner is charging above MRP which is an offence under law and hence required to be punished by the competent authority. I am lodging this complaint in the faith that, I and hundreds of customers like me will get justice.