[Resolved]  Muskan Enterprises, Indore — Datawind tablet phone

Apr 03, 2014

Updated by Shahid Syed I am Shahid Syed, resident of Burhanpur
In January 2014 i have purchased a Datawind tablet
But after 10 days of purchasing date i found a problem related to Display
The display of Tablet Mobile is Totally dead

For solving this problem i gave my Tablet to Muskan Enterprises situated 208 Sunrise Tower 579 MG Road Indore
who are the authorised service centre of datawind tablets
they told me that we will give you this tablet within a month after repairing because it is under warranty
Today Three months completed when i asked the representative of their company
she told me that still it will take time because we dont have display for your tablet
From that Day to till today i havent received my Tablet phone

They kept telling me we we are not finding the display of your tablet and we r trying for this
For this i have made a N number of phone calls to their representative
She is the person whos handling all these things
whenever me and my father called them
every time she said give me 4 to 5 days Display is coming from our Head Office


Instead of solving the problem quickly they have completed 3 months and the problem is still their and they are saying the same thing again n again to me.

My only question to them is that - Am i done any mistake by purchasing the product of Datawind Tablet instead of other company's product.

When they are not in a position to provide proper and quick services to the customers, then why the hell company is selling her product in market?

i have already wasted my time for this and i am not in a position that i can argue anymore with them. Thats why i am taking the help of you and i have a faith on our law, that portal will definitely provide me compensation against mental harassment and the time which i have wasted already.

I am hoping that this portal will set a benchmark for every other company's, by punishing them and giving justice to me. So that in future the customers like me will not be cheated like this, what they r doing with me right now.

Thanking you

Shahid Syed
[protected]
[protected]
shahid.[protected]@gmail.com