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Muthoot Complaints & Reviews

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Updated: Sep 13, 2025
Complaints 532
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Muthoot reviews & complaints page 3

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N
Navaid malik
Aug 19, 2022
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Address: R 25/2 sourabh vihar jaitpur badarpur

My account already closed but fake remarks showing on my cibil
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    V
    Vikasgarg14
    from Pune, Maharashtra
    Aug 13, 2022
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    Address: Dapodi Pune

    I have taken gold from Muthoot finance and I want to close the loan …Due to my job timing I visit Muthoot Dapodi Pune branch at 5.00pm 2-3 times but but they keep close at 5pm….on websites closing time it shows 6.00pm but when ever I visit this branch at 5.00pm they say we are closed or system is down and staff here is very arrogant and full of attitude and ignoring.
    Please contact me on [protected] for more details.
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      T
      tarunaug82
      from New Delhi, Delhi
      Aug 10, 2022
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      Incorrect Loan reported to my Cibil

      Website: www.muthootfinance.com

      Hello Team,

      Muthoot finance has reported incorrect loans to my Cibil report, I have never avail any loan from Muthoot and still its showing that i have taken loans from Muthoot. Below are the loan numbers reported to my accounts.

      2498MAL00001662, 2498MAL00001361, 2498MUL00002082, 2498MUL00001934, 2498MOL00000432.

      Please remove these accounts from my Cibil report.

      Regards,
      Tarun...
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      A
      anuradhasakamuri
      from nellore, Andhra Pradesh
      Aug 9, 2022
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      I Have All Statements I Never Paid Late Payment .But In Cibil Muthoot updated Latepayment By 9 Days And 276 Out Standing Balance . Loan Number :F14102/F1664 . Please Find The Attachment Of Statements.please do the needful.
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        S
        sucharita Sarangi
        Aug 8, 2022
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        For F&F settlement, relieving letter

        Address: Hatpada pada, Near Ghantasuni Temple

        Dear Mam/sir


        I Miss Sucharita Sarangi (MP[protected] was working as CSE in MFL Balangir branch (F4095) and has resigned from duty (since 2nd March 2022), serving my notice period as per process.

        But My FNF settelement is pending yet.I was sent Email several times bt till date not a single response to me from HR, senior HR .

        There fore I am requesting you kindly to settle my FNF & kindly...
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        ubaid sharjil shaikh
        from Mumbai, Maharashtra
        Aug 1, 2022
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        Muthoot upi payments

        Address: Pune

        UPI payments done through Googlepay. Amount debited but not credited to muthoot. When complaint to Googlepay they said transactions is successful but muthoot says no amount received amount debited 48000. Attached the upi transactions numbers. Both the transactions done on 29/08/2022. Through muthoot online payment system. So please take an action regarding these transactions and my refunds....
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        G
        Guest Use
        Jul 23, 2022
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        Address: Salem location omalur mecheri mettur tamilnadu

        All the location : Muthoot finance (Red colour - company kochi based)They speak very kind and do the process While taking low interest gold LOAN after few months they increase the interest no longer available for low rate like that and another big scam every month u need to pay or else the rate of interest will be double not even ONE day biggest scam of India what's RBI doing we don't know legal theft is happening here RBI must take this complaint .
        Some people don't know any thg abt interest change they simply pay int. For any kind of BIG and Small gold LOANs they provide with low int after three months they call and speak abt interest increase reason so never go Muthoot what ever u go for Bank side even private Bank also ok govt side best but banking side always safe and less int these ### loot you they never return you jewells bechare full while emergency ple ask your frds and near by and bank visit directly don't fell shy ple.

        I faced this in salem location branches,

        So never be shy go for govt and private banks ...never go for finance companys, like muthoot (red, blue manapuram all Kerala based ###s)

        Thanks
        Jul 23, 2022
        Updated by Guest Use
        I complaint multiple times they never respond becz all frauds if you send a mail they say will see you and call back like that but nothg going to happen simply they increase date finally they go for gold action becz they have proof of signature with all the documents this is way they are doing this illegal business
        Jul 23, 2022
        Updated by Guest Use
        My interest while taking loan 56 paise I guess after few months they told 99 paise this is way they loot your amt big scam never go muthoot
        Jul 23, 2022
        Updated by Guest Use
        After few u missed int due date they change in to 1.5 rs next few days 2.22 paise like that they fix a big scam you can't get back and then finally they call for action and they sell for less price with their joined venture companys or local Jew shop all inter link so never believe muthoot

        All fake promotions after seeing this you are more interested to take gold loan but reality you will get cheated at the end of day ...

        Jul 23, 2022
        Updated by Guest Use
        All Fake Adds

        Jul 23, 2022
        Updated by Guest Use
        FAKE Adds Cheating

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          S
          singhnaveenpratap92
          from gwalior, Madhya Pradesh
          Jul 20, 2022
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          Address: city center gwalior
          Website: Regarding not receiving of Loan statement Loan Account No:- 02601178

          Sir,
          On dated 18th July I have visited at City Center, Gwalior Branch where I met to shri Abhinav Shukla, Cluster Manager.He refused to give the statement of the Loan Account 02601178. Also when I am asked about complaint book/suggestion book then he abusing me and insolence and said there is no suggestion/complaint book is available in the branch and slo said "Get Out from here".
          I ma so afraid from his behaviour and also self esteem hurt from his behaviour.Please look into this matter and take necessary action against shri abhinav shukla, cluster manager, city center branch, gwalior

          Regards,

          Customer Name:- Naveeen Pratap Singh
          Branch Name:- City Center, Gwalior
          Loan Account No:[protected]
          Mobile No.:- [protected]
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            A
            Akhilcnair
            Jul 17, 2022
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            Hi, my gold loan is fully paid but in cibil its not removed by them
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              R
              Ram900355@7
              Jul 9, 2022
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              Part amount paid through imuthoot app for Rs.3000 on 8th July"22.. From my account it was debited and and in the muthoot app it still shows as initiated.. when I visit branch to recover my jewel they said amount not credited hence i need to wait 7 days to know the status.. there is no proper response as well.. I have shared my successfull transcation ID for that payment but still they are not accepting it.. who will bare the interest for this 7 days??? The issue is with Imuthoot app and no proper team to resolve the issue.. no one is picking the call in the top management and even customer service.. if there is any issue or concern who will help in muthoot finance?? Really it will be the big question I feel ???
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                K
                kd007
                from Delhi, Delhi
                Jul 7, 2022
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                Address: BAREILLY

                My cibil showing gold loan which is not taken by me on enquiry it was told to me that this gold loan is mistaken attached with your pan card and will remove in some time but it has been long time it still showing against my name and it is impacting my cibil score kindly resolve issue soon as possible and share me the NOC on my mail:- [protected]@gmail.com.
                My contact number:-[protected]
                Gold loan account :-3887MUL00003092
                My Aadhar number:[protected]
                Name:-Sarvesh Singh
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                  S
                  Saravanan Nair
                  Jul 5, 2022
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                  My interest is doubled without my permission, took gold loan two months before @0.57 now the interest is 1.16..
                  Very poor customer service...

                  MDS-255
                  Mob # [protected]
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                    H
                    hakelakhan
                    from Pune, Maharashtra
                    Jul 3, 2022
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                    Gold loan repayment money deducted but not credited to loan account

                    Hi I have done payment of rs 55051 towards Loan account number 2873/MEG/800 . Payment is successful but transaction entry is not there in muthoot app . money is not credited to loan account...
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                    P
                    Pulack Chandra Das
                    from Katihar, Bihar
                    Jul 2, 2022
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                    Hii
                    Myself Pulack Chandra Das I'm from Katihar, Bihar
                    I got a loan from Muthoot Finance against my gold in 22/10/2020 in Purnia, Bihar
                    Due to some urgent family issue, I'm in out of station for a long time for serious Medical issues that's why I'm not able to pay the interest money to the company. So I think that's why I can't able to see my loan status.
                    So I kindly request 🙏you to please resolve my issue as soon as possible.
                    I will greatful to you
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                      A
                      Amit 0106
                      from Dhanbad, Jharkhand
                      Jul 1, 2022
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                      Hello,
                      I am Amit Kumar Singh..my account no is ..3340MUL00006738...
                      Pls provide me NOC for cibil report . already my gold is sold ..and I need correction requirment on cibil from muthoot... because it's showing written off...so I need correction on cibil ...
                      As soon as possible pls do needful ..

                      Amit Kumar Singh
                      [protected]
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                        Amit 0106
                        from Dhanbad, Jharkhand
                        Jul 1, 2022
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                        Hello,
                        I am Amit Kumar Singh..my account no is ..3340MUL00006738...
                        Pls provide me NOC for cibil report and corrections requirment in cibil from Muthoot...and my gold is sold out ...in cibil report showing written off report...pls help me soon .

                        Amit Kumar Singh
                        [protected]
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                          J
                          J.L.C jotram life care
                          Jun 30, 2022
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                          Dear sir,
                          Your employee name surender in meham gate Biju tower Bhiwani Haryana branch is very miss behaviour with customer and says I am not employee of your father I am a thakur okay and Surender work on one loan regarding and his says on starting I give two cheques from bank and cheque in vendor account and one cheque received in your bank account and after submit all documents and inspection and approval request accept by bank then his says to me I am give only one cheque and say I had to go to him thrice because even now I got one cheque from bank and I am not a servant of anyone's father .I am a Thakur.Emplyoee number [protected] Name surender .
                          I request to you please secret of my information and details
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                            S
                            Saravan77
                            Jun 19, 2022
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                            Iam a regular customer of Muthoot..yesterday when I went to pay interest for my loans..they over charged me and never gave details about the payments. I feel iam cheated and demanded clarity on the charges but no one gave..had sent a mail to them too..
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                              S
                              Shruthi Das
                              Jun 15, 2022
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                              Unauthorized gold loan charges

                              Address: Muthoot Finance Ltd, Vignannagar

                              I had taken loan amount of Rs 50000 from Muthoot on 7th October 2019 and i have been paying an amount of Rs 1000 every month since then. As i am located in UAE, i am unable to go for renewal but i do send an authorization letter from my side before the renewal but their approval takes months together where my interest is going up and whatever i had paid till then goes waste. Now yesterday my loan has been renewed, as of 15th June 2022, i...
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                              rahulsharma17174444
                              Jun 13, 2022
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                              Hi team,

                              Kindly close my loan ac no. 17219966

                              this is pathetic that muthoot is not closing loan on cibil

                              Kindly contact @ [protected]
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