Muthoot Complaints & Reviews

Muthoot has been charging me compound interest for the past 2 years and when i requested them to reduce as our financial situation is not good they say tht we cn do tht only if gold loan hasnt been renewed in an years time. I explained to them that my mom on whose name gold loan has been taken wasnt in india and hasnt gone to india from the past 2 years to renew it. When she had sent my sister to renew the gold loan they refused saying its third party so it cnt be renewed so tht they could charge us compound interest.

They are playing games so that customers suffer and pay a heafty amount which is equal to gold when we asked them to reduce they are giving us threats tht they will auction it if we dnt pay and renew.

We had to borrow 150000/- to pay the interest so we asked them to waive off the remaining amount they are nt waiving off and are insisting us to pay that compound interest or else they will auction.

I want strict action to be taken against muthoot finance - Ankleshwar

Gold loan number is 1374/MUL/ 6865

Not delivered in viruthunagar

Awb no:[protected]

Muthoot fincorp ltd viruthunagar branch
No 3/166 ground floor ganapathy store, madurai road, opp viruthunagar police station, near velandi vinayagar temple, viruthunagar 626129

Dear Team,
i have not taken any loan from Muthoot finance, but in civil it shows a negative account due to an overdue payment of RS 9. and its impact on my cibil score.

My two wheeler loan no 030710.
Loan applied for amount 65216
dispersed amount 62748

They asked me to make an payment to them say that for 65216 loan
only 60500 will be credited and balance I have to pay.
Then they asked me to pay 4990.
I paid the amount.
Later I came to know that I was cheated.

I couldn't get any clarification from any one

My contact details

R.Rajasekar
[protected]

I have done the whole payment now in app it's showing me zero outstanding. I have all the reciepts and acknowledgement from there side. I visited the branch waited for an 2hour no one responding. ALSO NO BRANCH MANAGER IS THERE AND I CAME BACK. I NEED MY GOLD BACK AND M PISSED OFF.

I have taken a new PL from muthoot and closed the old one, first of all they interest rate was 17% and after esign and mandate they changed to 18% and again i did, after deduction of all the fees and deduction of my old PL the amount i got is mismatched the difference amount is 7022, neither i got reply for refund of my insurance amount of my old PL and even i didn't received a welcome kit of my new PL, i asked the team many times they said today they will reply and simply dragging it.

Hello Muthoot,
I am from Nandyal, I haven’t taken any kind of loan till now but now in my cibil it is showing that I have taken an unsecured loan due to that my cibil score has drastically decreased.
Please look into it

Dear Concern Team,

This is regarding the below gold loan, need to raise the query to Muthoot group concern team & RBI team.

It is whole & sole responsibility of the Muthoot team to inform the customer regarding the maturity & renewal of loan.

Due to irresponsibility of Muthoot team, today i got a message of late charges of Rs.7454/- as the loan was closed in the month of Oct'2023

In today's day all the Banker & other financial institute inform their customer regarding Maturity & renewal or other loan details through various communication and make sure customer respond and act accordingly.

But here, Muthoot don't have a proper channel of communication for their customer, it seems they only invest on celebrity to prompt their business.

I need a resolution on this on top priority.

Customer Name - SMT Kaushalya K Barik
Loan Taken ON -Oct 29 2022
Loan Amount - 400000
Loan Taken From - Thane -Kapurwadi

Regards
Kamini Barik
[protected]
[protected]

A personal loan account named Muthootnan is reflecting in my cibil report with a delay in payment which is affecting my cibil score this account does not belong to me please check and do the needful

To
Consumer Complaint team

Dear Sir/Madam,
I am Ramesh Babu Karlapudi from Guntur Andhra Pradesh

Subject: Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

I am writing to bring to your attention a matter of great concern regarding the handling of my account with Muthoot Finance.
My name is Karlampudi Ramesh Babu, and I hold an account with Muthoot Finance bearing the account number PLVPL000107.

I am writing this letter to formally lodge a complaint against Muthoot Finance for not clearing the "suit filed" flag from my account,
despite having cleared the pending amount.

I had availed a loan from Muthoot Finance, and there was a legal dispute that led to a "suit filed" flag being attached to my account.
I am pleased to inform you that I have diligently resolved the dispute and have cleared the pending amount
However, despite settling the matter, the "suit filed" flag has not been removed from my account, and this is causing unwarranted inconvenience and affecting my financial credibility.

I have made multiple attempts to communicate with Muthoot Finance's customer service to resolve this matter, but unfortunately,
my efforts have not yielded any positive results. The failure to remove the "suit filed" flag is not only causing personal distress but is also tarnishing my creditworthiness, which has far-reaching implications for my financial well-being.

I kindly request the consumer court in this matter to ensure that Muthoot Finance promptly clears the "suit filed" flag from my account, thereby restoring my financial reputation. I believe that every individual is entitled to fair and transparent treatment by financial institutions, and I trust that the RBI will take the necessary steps to address this concern.

I appreciate your attention to this matter and look forward to a swift resolution.

Sincerely,
Ramesh Babu Karlapudi
+91 [protected]
Email ID: [protected]@gmail.com

I had Loan with account number F8313/F3423 . this is still reflecting in experian credit score.
I tried multiple times but did not get proper resolution

I want to raise raise a complaint on muthoot executive in Bangalore whose name is Kiran, he visited my house many times without any notification that he will be visiting house. I have not got any legal email from muthoot finance group. I had provided my new address to change in loan agreement and this person is miss-using my address by visiting house.This is an illegal activities.
No one can come to customer house unless they have legal notice from muthoot that they will be visiting. RBI rule says it's illegal.

Dear Sir

I am Sneha subhedar I have gold account number F8604 in muthoot today I have made 200000 rtgs from Bank of India to Axis muthoot Fincorp.

Still senior manager Mr Prince kannu are not realising our gold

I am resigned muthoot finance Ltd and my last working day is 1 Dec 2022 but still they are not released my full and final amount and Noc.

REGARDS,
RAHUL JAIN
EMP. ID DM25092
COMPANY MAIL ID - [protected]@muthootgroup.com,
[protected]@muthootgroup.com

I have come to release my gold around 4.30 and they denied to accept the request, they said that it's closing time where's closing time is 5pm but after requesting they accepted the request but they asked to wait half n hour but they kept me waiting for more than one hour, this is very bad experience. Staf should give priority to customers.

I have reached office around 4.30 pm to release my gold but they didn't accept to release after request they agreed and they asked to wait half n hour. I have waited for more that one hour to get my gold. This is not at all a good experience.

My self Punjab Singh from Bathinda. My Customer ID is [protected]. I am ready to pay my full loan amount but Bathinda Bank Bazaar branch is refused to release my gold. When I asked questions. They said our head office refused to release gold. It doesn't make any sense. The behaviour of staff is also very negetive. They don't want to talk when we said we need our gold back. It is never mentioned in terms and conditions that branch can refuse to return our gold. May be they lost our gold or something else like this. It is requested to you that talk to the branch manager and inquired the matter. We are not happy from your service. It is an illegal attempt against us. We never prefer your services in future. We want our gold back. We will go to court if no action will be taken from your side.

Punjab Singh contact [protected]

Loan galat tarike se uthaya gaya hai mrutyu ke bad loan uthaya Gaya Hai rishwat dekar Ke budhni Devi Radheshyam Yadav

Hi Team,

Why the below mentioned loan accounts are missed in the Experian Credit report and few gold loans status still it is showing Active status.

Please verify and share the below mentioned gold loan account details to Experian Team ASAP.

7 months old data also u didn't share to Experian team please do it ASAP.

Below 2 loans are still active status in the Experian credit report. please close the below 2 gold loan accounts.
F16745/F2795
F16673/F2795

And below 2 gold loan accounts missed in the Experian credit report.
F16931/F2795
F16916/F2795

Thanks
Sreenivasulu A

Hi Team,

Why the below mentioned 3 loan accounts are missed in the Equifax Credit report.

Please verify and share the below mentioned gold loan account details to Equifax Team ASAP.

7 months old data also u didn't share to CRIF team please do it ASAP.

F16931/F2795
F16916/F2795
F16553/F2795