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Punjab National Bank Housing Finance [PNBHFL] Complaints & Reviews

2.7

Updated: Feb 11, 2026

Complaints 524

Resolved

278

Unresolved

246

Good! Punjab National Bank Housing Finance [PNBHFL] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Punjab National Bank Housing Finance [PNBHFL] step up their efforts to fully resolve all complaints 👍

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Punjab National Bank Housing Finance [PNBHFL]

Punjab National Bank Housing Finance [PNBHFL] reviews & complaints(524)

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Address: Sec 3 Noida

I, along with my wife - co-borrower and co-owner of the property financed under Loan Account No. HOU/GHA/0516/285825 with PNB Housing Finance Ltd.
We have formally requested the company to issue a No Objection Certificate (NOC) to enable execution of a registered Release / Relinquishment Deed, whereby I intend to transfer my 50% ownership share in favour of my wife. The loan account is regular and there is no default of any kind.br...

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Address: Mira Road, Thane

Hi Team,
This is about my foreclosure request with PNB Housing Finance submitted on 18th October 2023. As per the process, I submitted a written request by visiting home branch Thane ( Cadbury Junction). Along with written request, I also paid foreclosure fees of Rs885/- on the same day. Customer executive provided the Service Request no 64869304 for the loan account number HOU/THA/0323/1098067. I was supposed to get foreclosure letter...

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Address: Green park new delhi branch

Team,

This is about my foreclosure request with PNB housing finance submitted on 28th September 2023. As per the process. I have submitted a written request by visiting home branch in my case it is Green park delhi. Along with foreclosure written request I have also paid foreclosure fees of RS 885. The amount is also deducted 30th September. Customer executive provided service request number 04743526 for the loan account NHL/GRP/0819/740362....

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The Banking Ombudsman/
The Principal Nodal Officer for Customer Complaints
PNB Housing Finance Ltd
[protected]@pub.co.in
Sub:- Grievance towards the Housing loan repayment of self-immediate action requested-reg.
Ref :- Loan Account Number HOU/BAN/0715/233479 in favour of self ( Renju Krishnan).
Respected Sir,
I, Renju Krishnan (Customer ID 762414), now residing at 1001 Feather Reed dr, Leander,...

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Dear Sir/Madam,

I am writing to you in regards to the Loan closure letter for my Home Loan account number HOU/BAN/0716/300046.

I have raised a request on 27th June 2023 (SR[protected] with all the required documents. I have been following up with customer care for the past 2 weeks but yet to receive the Loan Closure letter. It was escalated also on 24th July (SR[protected] to higher authority but no response...

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Address: DCM building, Barakhamba Road, New Delhi

I had applied for closure of my home loan with request generated on 19/5/2023. it was informed to me that within 21 days the process would be completed. but, instead of doing anything about it they are continuing with deducting installments monthly. i have been writing to them and calling consumer helpline too. They are just not ready to close my home loan.
i am being harassed and my plans dependent on foreclosure of home loan have...

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Address: Jamshedpur

Hi
I am Bhargav from Jamshedpur.
Yesterday, I went to PNB Housing office in Jamshedpur with my uncle Mr. Manjit Singh +[protected] who is a senior citizen and has a loan account ( HOU/TATA/1118/609176) there. He is selling his house and wanted to get the foreclosure statement so that the other bank wherein the buyer's loan is sanctioned can give the cheque in favor of PNB Housing. He wished to do this at the earliest as...

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Address: PNB Housing Finance Ltd, Plot no 6 & 7, 3rd floor, Mamatha Nagar colony, beside Canara Bank, Nagole, Hyderabad â€“ 500068

Team,

This is about my foreclosure request with PNB Housing Finance submitted on 29th April 2023. As per the process, I submitted a written request by visiting home branch in my case it is Nagole-Hyderabad-TS. Along with written request, I also paid foreclosure fees of Rs885/- each towards home loan and non-housing loan request. Both the amounts have been deducted on 3rd May 2023. Customer executive provided two request numbers...

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Address: Ahmedabad

I took home loan from PNBHFL. They have increased rate of interest to 11.50% and now to reduce it they want me to pay cash charges for FCL and they are also saying I have to pay charges for past request raised which was not processed....

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Address: Gurugram

Unprofessional staff especially at their gurgaon branch . Foreclosure requested for a home loan in mid march and they haven't issued the statement as yet knowing fully well that I need to leave out of the country. Unnecessarily charging over 10percent interest rates when the loan could have been closed within a day or two. The company changes its rules for making part payments and one cannot pay the excess a amount from own funds . better...

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Sir,
I have applied for home loan foreclosure letter to PNB housing finance limited Nagpur and paid necessary fees.
And when i asked customer care they told me it with in 48 hours i will receive call from concerned team and they will ask for reason why I want to foreclose my home loan or if i will sell my flat then will ask for aggreement letter copy. so I want to know why they require such letter. They should have to provide...

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Address: PNB Housing Finance Limited, 201-A & 202, 2nd Floor, Megapolis Building, 579, MG Road indore Madhya pradesh 452001

Hello Sir/Madam,

I Am Vishal Mishra, This is with reference to my existing Home loan account number:- HOU/IND/1121/927053

On 19th January 2023 I have raised request for pre closure letter and List of documents through PNB Housing Indore Madhya Pradesh Branch with service request 20835408
I was informed that it take 21 working days. Now it is 27th February 2023 but I have not received my requested documents.br...

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Address: Kukatpally, Hyderabad

Hello,

This is with reference to my existing Home loan with PNBHFL with account no. HOU/HYDK/0219/644823.

On 2nd December 22 I have raised request for pre closure letter and List of documents through kukatpally Branch(Hyderabad) with service request 20467278.
I was informed that it take 21 working days. Now it is 10th February 2023 but I have not received my requested documents.
I am making consistent...

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Address: Pimpri Chinchwad, Pune, Maharashtra.

Hello Team,
I had applied for Home loan closure on 31st December at PNB housing's, Chinchwad Branch in Pune, Maharashtra as I'm selling my flat.
I got banks preclosure request reference no. 20680185 on same day. The submitted cheque for loan closure processing fees was cleared on 3rd January 2023. The message from Bank said letter will be issued within 21 working days or on 25th January. I even got verification call on 16th...

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Address: CP, Delhi

On February 1, 2023, I have submitted request for fore-clouser /preclouser in CP Delhi Branch[protected]. It is week over and I am not even aware of status of request. Customer care portal does not even show info on raised SR.

This is the only finance company, which ask for 21 working days to even provide the amount details one has to pay to get account close.

I had bad experience with them regarding interest...

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Address: Gurgaon

We applied for loan from PNBHFL under subvention scheme where PNBHFL,
Events with PNB
Nov 2015 - Loan Application
Dec 2015 - Loan Sanctioned
Mar 2016 -Tri-Party Agreement b/w Bank/Builder
Jun 2016 - First Disbursement
Dec 2018 - First EMI
Feb 2021 - Loan Close
Nov 2022 - Possession

Events -
+ Nov 2015 - Loan Application
* Builder has given us this statement...

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Address: Banjara Hills_Branch

Respected Sir/Madam,
I am an exisiting home loan customer of PNB from 2018. On June 29, 2021 visited PNB banjara hills branch for rate of interested reduction (after multiple calls to customer care as no proper response visited in person) taking appointment from website. Customer care officer in the PNB office has offered 7.25% as revised ROI, and later received mail confirmation on July 9, 2021 (Mail attached) . As an acknowledgement...

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Hello,
This is with reference to my existing Home loan with PNBHFL with account no. HOU/KRDI/0419/685835.

On 9th August 22 I have raised request for pre closure letter and List of documents through Kharadi (Pune Branch) with service request 19697193 & 19697213. I was informed that it take 15 working days. Now it sis 2nd Sept but I have not received my requested documents. I am making consistent follow up with customer...

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Address: Coimbatore

Dear Team,
PNB housing finance team is delaying to provide foreclosure letter, why do they take 15 working days to provide foreclosure letter. Nowadays systems are more faster to process any type of loans, but do their system are very slow in processing to close loan?
I have paid all my EMI genuinely and the same i am expecting from bank side. Money is most important matter for everyone and not only for banks. Already i have...

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Address: Chinchwad

Hello,

I Pranav Agrawal with loan acc. no. HOU/PM/0219/643576 have raised a request for foreclosure letter on 25th February 2021 through Mail, there was no reply. Then I sent reminder on 12th March 2021 through Mail, there was no reply.

Then today (15th March 2021) I went to PNB housing Chinchwad branch as there was no reply on mail, The executive told me foreclosure request are not accepted through mail. How...

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