Muthoot Complaints & Reviews

I'm Thiragabathina Veeranjaneyulu I did a job as a Branch Development executive in Muthoot capital services ltd, my employee ID is MCSL108983 And the location is Andhra Pradesh Prakasam District Ongole, I resigned to my job on 2nd November 2022 and I did One month Notice period also, after that I submitted all my nodue certificates to HR department, It will be 90 days since I resigned to my job I didn't get my Releaving letter and full and final settlement amount still now, could you please solve my problem as early as possible.
Thank you.

I'm Thiragabathina Veeranjaneyulu I did a job as a branch development executive in Muthoot capital services ltd and the location is Andhra Pradesh Prakasam District Ongole, my employee code is MCSL108983.
I resigned to my job on 2nd November 2022 and I did one month notice period also, I have submitted all no dues certificates to HR, It will be 90 days since I resigned but I didn't get my Releaving letter and full and final settlement amount, Please Do needful

I have a two wheeler loan in my name Loan ID :TWL0222KL[protected] I could not go to work due to unwellness. Two months' worth was pending. I had said that I can pay on the 15th of this month. But without hearing that, a staff of muthot capitel service came to my house before 7 am and spoke very badly to me and my mother. And threatened us like a goon. I am not interested in proceeding with this loan if your staff does not follow the rules of conduct for a customer road. Willing to take the vehicle back and do what is required. The staff name number is mentioned below
AMEG SJ
[protected]

Hi Team,

I have closed the below mentioned 3 accounts but still open status in the CIBIL report.
Please send the closed reports information to the credit beurres.

F16553/F2795
F16931/F2795
F16916/F2795

I paid full amount to my gold loan account (0612/MBP/3) but they are not approving to withdraw my gold. Worst experience ever i faced. I have very urgent requirement of my gold.

Hello Sir/Madam,

As i have two loan on muthooth so my vehicle go sezed by the collection executive for non payment of emi on the year of 2019 and till now i did not my NOC from muthooth and my is in my name till now so i need explanatory on this or else i will take legal proceedings on muthooth capital and i spoke Mr.Anoop regarding and his answers was very rude no one is helping me on this matter.

mention below are the details of loan :[protected]

Thanks & Regards
Narender.M
[protected]

I am writing you this on behalf of my mother who had taken a Gold Loan from Muthoot Finance Corporation.

Recently, my mother went to Muthoot Navi Mumbai Koparkhairane, home branch where she wanted to pay the balance amount and close the account for the loan taken.

However, your staff of the branch asked her to do process of stamp paper worth Rs.1K, as she has misplaced the first paper provided while taking the loan, rest the receipts and everything she is having it along with her register contact no. and her ID proofs.

Due to which I had call the customer care number for the guidance on the situation where I was asked for specific reason for taking my own gold back and closure of account, where the lady gave me hypothetical situation for all the scenarios of misusing the gold instead of guiding me what to do further.

Where I objected on her unprofessional behaviour and mentioned that my Mother itself would collect her jewelry so no question of misusing or any fraudulent.
When you take the intrest every month without ID proof or any documents, then why such inappropriate behaviour while paying the whole amount and taking gold back.

In a hope of resolution I am raising this issue so that you guide me properly regarding the actual procedure incase of 1st paper absence where the owner of gold with related documents is present, with no hidden charges as mentioned above, and if possible kindly provide us easy ways of doing the respective procedure as my mother is an illiterate and I am physically unavailable for her help due to my official work.

Below are the details of my Mother for your reference.

Name - Kavita Singh
Gold Loan No - 1056 - MOL - 2477
Balance Outstanding - Rs.3745 (Excluding Intrest amount)
Place - Koparkhairane, Navi Mumbai Branch

Awaiting for a positive response.

Thank You !

Best Regards,
Neha Singh

To
MUTHOOTNAN Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from MUTHOOTNAN in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount

MUTHOOTNAN 05/09/2022 Personal Loan 15, 00, 000
MUTHOOTNAN 05/03/2022 Personal Loan 2, 00, 000

Due to this issue my cibil score is getting low and statusing me as a defaulter.
I request you to please remove these inquiries from my cibil report.

Thanks & regards
PARAMADILA MAHESH
+91 [protected]
PAN: CHFPP3889J
Email ID: [protected]@gmail.com
Control Number : 4, 969, 351, 945

One of the collection agent namely Mr. Soumen mobile number is [protected]
He is doing regularly harrasment on my family and pressurised for collection.

This is to inform due lock down I have lost my job and for that reason I unable to pay my emi in time now a days I received a job and I am trying my level best to pay my emi per month gradually
And in this regarding I have Posted in another City form kolkata and only my family is situated at Kolkata.
Please note that the above person regularly disturbing my family and creating the scene in front my house
Hence you are requested to please look into the matter and resolve .
Thanks
Rajat Dhar. [protected]

My account already closed but fake remarks showing on my cibil

I have taken gold from Muthoot finance and I want to close the loan …Due to my job timing I visit Muthoot Dapodi Pune branch at 5.00pm 2-3 times but but they keep close at 5pm….on websites closing time it shows 6.00pm but when ever I visit this branch at 5.00pm they say we are closed or system is down and staff here is very arrogant and full of attitude and ignoring.
Please contact me on [protected] for more details.

I Have All Statements I Never Paid Late Payment .But In Cibil Muthoot updated Latepayment By 9 Days And 276 Out Standing Balance . Loan Number :F14102/F1664 . Please Find The Attachment Of Statements.please do the needful.

All the location : Muthoot finance (Red colour - company kochi based)They speak very kind and do the process While taking low interest gold LOAN after few months they increase the interest no longer available for low rate like that and another big scam every month u need to pay or else the rate of interest will be double not even ONE day biggest scam of India what's RBI doing we don't know legal theft is happening here RBI must take this complaint .
Some people don't know any thg abt interest change they simply pay int. For any kind of BIG and Small gold LOANs they provide with low int after three months they call and speak abt interest increase reason so never go Muthoot what ever u go for Bank side even private Bank also ok govt side best but banking side always safe and less int these ### loot you they never return you jewells bechare full while emergency ple ask your frds and near by and bank visit directly don't fell shy ple.

I faced this in salem location branches,

So never be shy go for govt and private banks ...never go for finance companys, like muthoot (red, blue manapuram all Kerala based ###s)

Thanks

Sir,
On dated 18th July I have visited at City Center, Gwalior Branch where I met to shri Abhinav Shukla, Cluster Manager.He refused to give the statement of the Loan Account 02601178. Also when I am asked about complaint book/suggestion book then he abusing me and insolence and said there is no suggestion/complaint book is available in the branch and slo said "Get Out from here".
I ma so afraid from his behaviour and also self esteem hurt from his behaviour.Please look into this matter and take necessary action against shri abhinav shukla, cluster manager, city center branch, gwalior

Regards,

Customer Name:- Naveeen Pratap Singh
Branch Name:- City Center, Gwalior
Loan Account No:[protected]
Mobile No.:- [protected]

Hi, my gold loan is fully paid but in cibil its not removed by them

Part amount paid through imuthoot app for Rs.3000 on 8th July"22.. From my account it was debited and and in the muthoot app it still shows as initiated.. when I visit branch to recover my jewel they said amount not credited hence i need to wait 7 days to know the status.. there is no proper response as well.. I have shared my successfull transcation ID for that payment but still they are not accepting it.. who will bare the interest for this 7 days??? The issue is with Imuthoot app and no proper team to resolve the issue.. no one is picking the call in the top management and even customer service.. if there is any issue or concern who will help in muthoot finance?? Really it will be the big question I feel ???

My cibil showing gold loan which is not taken by me on enquiry it was told to me that this gold loan is mistaken attached with your pan card and will remove in some time but it has been long time it still showing against my name and it is impacting my cibil score kindly resolve issue soon as possible and share me the NOC on my mail:- [protected]@gmail.com.
My contact number:-[protected]
Gold loan account :-3887MUL00003092
My Aadhar number:[protected]
Name:-Sarvesh Singh

My interest is doubled without my permission, took gold loan two months before @0.57 now the interest is 1.16..
Very poor customer service...

MDS-255
Mob # [protected]

Hii
Myself Pulack Chandra Das I'm from Katihar, Bihar
I got a loan from Muthoot Finance against my gold in 22/10/2020 in Purnia, Bihar
Due to some urgent family issue, I'm in out of station for a long time for serious Medical issues that's why I'm not able to pay the interest money to the company. So I think that's why I can't able to see my loan status.
So I kindly request 🙏you to please resolve my issue as soon as possible.
I will greatful to you

Hello,
I am Amit Kumar Singh..my account no is ..3340MUL00006738...
Pls provide me NOC for cibil report . already my gold is sold ..and I need correction requirment on cibil from muthoot... because it's showing written off...so I need correction on cibil ...
As soon as possible pls do needful ..

Amit Kumar Singh
[protected]