Muthoot Finance — Interest paid not credited to our loan account

Address:	New Delhi, Delhi, 110092
Website:	www.muthootfinance.com

I am following up with branch from last two-three months regarding interest payment done by us through net banking and not given the credit by Muthoot Group.
Payment done on 20/10/2016
Loan account:
00328/MGL/000060 of Rs.695.60
00328/MGL/000058 of Rs.1019.60
I had also provide the confirmation from my corporation bank account, that payment has been done to Muthoot Finance Ltd.

Please do the needful and also need the reverse of interest part charged for the period.