Muthoot Finance Limited — reversal of charges levied to my pm jan dhan account

Address:

452018

Dear sir,

While i was working with muthoot finance ltd., i was required to open a salary account with my customer id[protected].

Since i was receiving regular salary i had given ecs instructions for debit of my kotak life insurance premium payments.

But now after my retirement i became a senior citizen and i requested your mth compound indore branch to convert this account in to pradhan mantri jan dhan yojna scheme, do not respond to any ecs through this account
I was told that no charges for minimum balance will be debited and other charges will also not be debited since this was converted to a zero balance account.
However you have debited rs.350/- twice to this account.
I shall be highly obliged if you reverse these charges as i am not earning any salary and have attained 66 years of age.

Yours truly
Chintaman shintre,
[protected]