My Flower Gift — Charged extra cost, wrong delivery timing and rude behavior of the delivery boy.

I placed an order on December 14, 2020 3:00:33 PM IST for 19th of December 2020. The order ID was #[protected]. The shipping method was done by Mid Night Delivery and they charged the amount of Rs 250 for it. But the cake was delivered 3 hours before the actual time and the delivery boy behavior was very rude towards the customer. Moreover, the total cost of the cake invoice is Rs 2, 175.00 ($0.01) that is shown in my mail but they charged Rs 50 extra and collected the amount of Rs 2, 225. So, it is my humble request to take a strict action for costing extra charge, the rude behavior of the delivery boy and for not delivering the cake at the given time