My Flower Gift — I did not get my flowers

Address:

Bengaluru Karnataka

I ordered a bouquet of 20 pink carnations flowers on 8th May 2022 and they said it will get delivered on the same day asap but they did not deliver my order and they even took the full payment for it. I Need my money back, it was a big amount of ₹1400. I even tried to call, text and mail them for the same, but they did not respond. This site keeps showing my order status as a success but I did not receive anything. This is the first time that something like this has happened with me, it’s not a good feeling, they ruined my gift for mother’s day, I just need my money back!!!