My Flower Gift — No refund against cancelled order

I have ordered basket of rose with order #[protected] on 17th feb 24 and I received reply that they will deliver bunch of rose instead of basket i said it is cheating and cancel my order so they cancelled it and given written confirmation but till time i am following up for refund amount and I didn’t get. This is worst experience with this fraud seller.
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    My Flower Gift  Phone
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    My Flower Gift  Address
    #6/6 , 4th Cross, Begur Road, Hongasandra, Bomanahalli, Bangalore, Karnataka, India - 560041
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