My Flower Tree — Amount not returned despite of multiple reminders to cancel the product due to late delivery

Address:

Bangalore, Karnataka

Order Confirmation # 213703 Service Provider : MyFlowerTree Date of Order : 10th May Date of Delivery as agreed by Service Provider : 10th May 2015 Date of Delivery (Actual) : 11th May 2015 Problem Stmt : Since the Service Provider(SP), did not deliver the product on 10th May, i have sent an email to SP to cancel my order and return the amount but they did not hear and still they deliver the product next day and which is not requested/agreed. This is sheer anti customer care. Why the customer had to bear those challenges. Also, i have reached customer care multiple times but no response and which is not toll free too. I need my money back + cost involved for to call customer care more than 5 - 7 times + stress related issues.