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My Flower Tree Complaints & Reviews

www.myflowertree.com
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Updated: Aug 10, 2025
Complaints 1121
Resolved
40
Unresolved
1081
Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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My Flower Tree reviews & complaints(1121)

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SABESAN SHANMUGAM
Aug 10, 2025
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Delayed / No Delivery

I placed an order for yellow roses and cake on 08 Aug 25 at around 2100h (Rs 1443/-). The order number was #1349770. This had to be delivered to Shri Vankayala Venkata Ramanamoorthy, Visakhapatnam between[protected] h on 09 Aug 25. The delivery did not happen even by 1300h on 09 Aug 25 and i started calling the customer support. Every time they promised me that they will raise a ticket and ensure delivery in 30 min. I must have made atleast...
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Brig R S Sehgal
from Delhi, Delhi
Dec 22, 2021
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Non Delivery of consignment No 957629

My consignment no 957629, which was required to be delivered between 1200h & 1500h is not delivered till 1740h. May I request to please expedite the same....
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[email protected]
May 30, 2021
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My Chocolate cheesecake cake never got delivered

Address: 12/1 Semal road Shipra suncity Indirapuram ghaziabad, Shipra suncity

My birthday cake choclate cheesecake never got delivered.Order no is 817877 and May 28 was date of delivery.Neither their customer service was responsive.Only their website it says order attempted but no cake was either delivered or anyone called.Please refund the money as soon as possible....
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Kamlesh kasare
from surat, Gujarat
Feb 20, 2025
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I have ordered a cake from this web site on 14 Feb 2025 which was supposed to be delivered on the same day but till date the order is still not delivered and also no helpline no is being received

Order no. 1327625
Feb 20, 2025
Complaint marked as Resolved 
they have not reverted with any modes
My Flower Tree customer support has been notified about the posted complaint.
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    B
    Bijayalaxmisahu1986
    Jul 14, 2024
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    We have ordered Blueberry cheese cake from myflowertree but normal cake was delivered without any prior information.
    The look was almost same until we cut the cake .Delivery happened 5 hrs late at 10 PM where as 5 pm was shceduled time.Customer Care was not reachable even after long waiting and we called next day we raised a complain and we wanted the right product and take back the wrong product that was delivered. They said they will not refund neither replace the product.

    We want full refund to Our original payment account from where payment was made.
    My Flower Tree customer support has been notified about the posted complaint.
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      S
      Solo24
      May 14, 2024
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      Had placed an order for a bouquet of carnations - SERENE BEAUTY- a collection of pink and white carnations. The bouquet was to be delivered with a card with a message.
      The order was placed on 12/05/2024 for standard delivery for the same day - before 9 p.m.

      The order was delivered after 9 o'clock
      The bouquet was incorrect- received a bouquet of yellow and white roses. The card was blank without a message.

      Reported it and I received an email that it will be sorted out shortly on 13/05/2024 at 4 a.m.
      I have been trying to call several times and was just put on hold without getting in touch with a representative . Got in touch twice but they were completely unhelpful.

      They have an email ID that doesn’t work: [protected]@myflowertree.com
      They don’t respond to any WhatsApp messages.
      They have a few numbers on their website, most of which don’t exist.
      My Flower Tree customer support has been notified about the posted complaint.
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        S
        [email protected]
        Feb 19, 2024
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        Sir MFT is not responding on my complaint and it is not delivered my order timely and Not refund my money 1268 rupees
        My Flower Tree customer support has been notified about the posted complaint.
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          R
          Roshani Modi
          from Pune, Maharashtra
          Feb 19, 2024
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          Address: Postal Address 13/18 East Patel Nagar New Delhi 110008 Contact Number 01246882705 Email [email protected]

          This site is fraud. They failed to delivered the goods ordered on the
          said date (14th of feb 2024) and now aren't proving refund. Tried reaching them on their number [protected] but they are not picking up my call
          anymore. They are putting me on wait for 10 mins and then
          disconnecting the call They firstly told me that I will get my refund
          and now they are mailing me that they are giving me money in the
          sites wallet which i will never use.
          They cancelled the order on 17th feb and promised a refund on call. Now they are not giving me the refund. Talked to the customer care number but no help given.
          Order ID: #1261918
          Amount: 609 Rs
          Mobile number [protected]
          My Flower Tree customer support has been notified about the posted complaint.
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            K
            Kaushal1810
            from Gurugram, Haryana
            Feb 17, 2024
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            Website: www.myflowertree.com

            This complaint is for Order ID: #1259255.

            I ordered some gifts for anniversary to my friend on 14 Feb 24. I have following issues with this order
            1. Out of three, received only two product
            2. One product was broken
            3. Their customer care number[protected] either remain busy or no one to pick the call.
            4. On line portal i complaint so many times but no response or acknowledgement
            My Flower Tree customer support has been notified about the posted complaint.
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              A
              [email protected]
              Feb 16, 2024
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              V poor service, order was not delivered on the expected day and third class cake ...please do not order from this site
              My Flower Tree customer support has been notified about the posted complaint.
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                H
                Heena shinde
                Feb 16, 2024
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                Address: Bandra khar

                My complain is regarding the company MFT MYFLOWERTREE
                It’s regarding the order number #[protected] red roses with magic mug) which was supposed to be delivered i.e., 14 feb but its is delivered on 16 Feb
                No support is available even not able to contact with customer service as continuously it is going busy only and no delivery partner contact has been shared...
                Making fool and faraud to customers takes full payment of magic mug and delivered only flowers
                That flowers also not fresh
                Very bad service please don’t recommend anyone
                My Flower Tree customer support has been notified about the posted complaint.
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                  T
                  Tanisha_1
                  Feb 15, 2024
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                  My complain is regarding the company MFT MYFLOWERTREE
                  It’s regarding the order number #1257687 which was supposed to be delivered yesterday i.e., 14 feb but its is not delivered yet … in tracking it was showing out for delivery and then nothing delivered till date
                  No support is available even not able to contact with customer service as continuously it is going busy only and no delivery partner contact has been shared
                  Fraud … they transferred order delivery for 15 feb by not yet delivered also … cannot intimate refund … unable to connect any customer care …
                  My Flower Tree customer support has been notified about the posted complaint.
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                    S
                    SaumyaKh
                    from Bengaluru, Karnataka
                    Feb 15, 2024
                    Feb 15, 2024
                    This thread was updated on Feb 15, 2024
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                    Website: www.myflowertree.com

                    Put a delivery request on 02/14 thru FlowerTree website but request was not delivered on same day and on 02/15, status changed to delivered without delivering the product. I tried reaching out to customer support but not reachable and other numbers too not working. Order number :1260552. Fake company and fake promise
                    My Flower Tree customer support has been notified about the posted complaint.
                    Feb 15, 2024
                    Updated by SaumyaKh                     Delivery person contacted and delivered the product.
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                      A
                      amitbajaj.81
                      from Mumbai, Maharashtra
                      Feb 15, 2024
                      Feb 15, 2024
                      This thread was updated on Feb 15, 2024
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                      Address: https://www.myflowertree.com
                      Website: www.myflowertree.com

                      Ordered Flowers on 14th Feb for wife's birthday, paying 150 rupees extra and with promise that flowers will be delivered by 4 - 9 pm. Flowers were not delivered and now they are delivering on 15th Feb, which is of no use to me. Delivery guy says that I wont get refund in any case. I had paid extra for Valentine's day rush and now they are delivering on next day. This is breach of customer trust.
                      My Flower Tree customer support has been notified about the posted complaint.
                      Feb 15, 2024
                      Updated by amitbajaj.81                       The product is not delivered and I got a mail that product is delivered
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                        Y
                        Yolan Bastian
                        Feb 15, 2024
                        Feb 15, 2024
                        This thread was updated on Feb 15, 2024
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                        I ordered few items yesterday however I still did not receive them and there is no information
                        Order Id : 1262813
                        My Flower Tree customer support has been notified about the posted complaint.
                        Feb 15, 2024
                        Updated by Yolan Bastian                         I need immediate action
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                          A
                          Aadipri
                          Feb 15, 2024
                          Feb 15, 2024
                          This thread was updated on Feb 15, 2024
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                          Address: Delhi

                          I ordered flower bucket and chocolates yesterday on valentine's day. I got confirmation email on receiving money. I had been informed to relax n expected time of delivery on the same day till 9pm. Past that time I tried to contact, there isn't any option to get connected to the company. No what's app, no contact number, I couldn't even send any email. They rescheduled delivery on 15th Feb. Gives lame reason that the recipient did not receive call. They could have called me instead I would have made sure that the recipient answers their call. There's no way we can connect. We as a customer are helpless. Really disappointed with the service. Money is gone. Stop making fun of our emotions and Revert.
                          My Flower Tree customer support has been notified about the posted complaint.
                          Feb 15, 2024
                          Updated by Aadipri                           Order number 1260810
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                            A
                            Ashutsh
                            Feb 15, 2024
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                            I placed an order for cake & bouquet on 14 Feb 2024, Product quality was like any kids prepare the cake and deliver it to us. Please look the pics on website and what i received for my order id 1257219.
                            My Flower Tree customer support has been notified about the posted complaint.
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                              K
                              Karthiksri2088
                              from chennai, Tamil Nadu
                              Feb 15, 2024
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                              Address: No.13/1 b.k meshtry street,

                              Yesterday I ordered the gift and chocolates for my wife and son.I paid 1400 rs.They are mentioned same day deliver evening 5 pm .But they are not delivered again I call the customer care number, one person lift the phone 8 o clock will deliver ur order.They not delivered. Again I tried no is pick my call.plz block this website and take necessary action against this owner.
                              My Flower Tree customer support has been notified about the posted complaint.
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                                bhakti0402
                                from Bengaluru, Karnataka
                                Feb 14, 2024
                                Feb 14, 2024
                                This thread was updated on Feb 14, 2024
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                                Address: shop no.1 ATR complex, HAL Old Airport Rd, Murgesh Pallya, Bengaluru, Karnataka 560017

                                Hi,

                                I ordered a bouquet around 3.20 pm on 14th Feb 2024, and was supposed to deliver on the same day before 9 pm IST but the product didn’t deliver and I am unable to contact them as well. There is no point of contact to the company nor they have shared any kind of data/updates. The day ended and now there is no purpose of the product to be delivered as the purpose of sending bouqet for the occasion was gone and even if it get delivered next day the bouquet flowers will be rotten. I am not able to contact them and the payment is already done. My money is wasted.
                                Order Id : 1262006

                                The payment i made was of rupees : 1079
                                My Flower Tree customer support has been notified about the posted complaint.
                                Feb 14, 2024
                                Updated by bhakti0402                                 Please look into this matter
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                                  A
                                  abhishekkorte
                                  Feb 14, 2024
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                                  Website: Myflowertree

                                  I ordered same day delivery on valentines day but it has not been delivered and customer care is not responding.
                                  My Flower Tree customer support has been notified about the posted complaint.
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