Hello, I placed an order on the 14th of Feb, 2023, for my parents, who live in Mumbai. Since I work outside the country, I decided to surprise them. After the order was placed and payment was cleared of Rs 1564, which includes last minute additional charges for flowers being expensive due to valentines day was not delivered. They rescheduled it for the next day and sent an email. 15th of Feb 2023, they showed they were out for delivery and suddenly rescheduled it again to the next day without any notification. I tried getting in touch but to no avail. I feel cheated and frustrated, feeling ripped off from a nice moment I could share with my family. I feel helpless and don't know what to do, but this is surely unethical when they stated clearly they deliver in a particular time slot and charged extra for that too, but the delay is of two days, and I am not sure if they are ever going to deliver it. Complete fraud and an unethical way of making money.
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