My Flower Tree — bouquet/bad service

I live in los angeles and last year for mother's day had myflowertree deliver flowers to my mother in gurgaon, india - an alright experience. This year, thanks to persistent reminders from myflowertree i ended up making an order 4 days in advance and... Could i have been more disappointed. To start with the order placed for mother's day, may 12th, was delivered on the 11th. The bouquet itself - a beautiful "moon of roses", 25 red roses with rose petals stuck on the outside - was so shoddily made, it seemed like a child made it - nothing like what was shown on the website.. I was so ashamed at sending such a bouquet to my parents. This company does not care they have the ability to make or break people's special days. They never responded to my complaint.
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My Flower Tree customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2019
My Flower Tree Customer Care's response
Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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    My Flower Tree  Phone
    +91 11 45951000
    My Flower Tree  Address
    Bangalore Gpo, Bangalore, Karnataka, India - 560001
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