My Flower Tree — Delievered item not matching with what is shown on the delivery receipt and website

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:Myflowertree.com

I have placed an order of flowers, vase and one red wine bottle on 05-may-2016 to myflowertree site, order number was 253615 and the total amount deducted was inr 2894.
Delivery was supposed to be done on 07-may-2016 and it was delivered also on the same day but not exactly same as what is was shown on their website and payment receipt. I am attaching my payment receipt and the flowers and vase which were delivered to me both the items are at extreme end and they claim slight difference will be there.

Order id for all 3 items are following:
Flower - product id: 1937 for inr 1195
Vase - product id: 1503 for inr 200
Red wine bottle - product id: 552 for inr 1499

Delivered flower bouquet is having all liles in the middle and all rose out side and also not the full grown flowers were used as it is shown on the website also the shape of the vase is not same as what is shown in the website.

When someone is doing online order these people should not take advantage o[censored]s and throw on us whatever they like. They are charging huge amounts so they should have dignity to be genuine with the people doing the ordering.

I have emailed them but they are not replying.

I feel cheated with what is delievered and the amount taken for it.
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I have booked same day delivery flowers for my mother on mother's day. Order no 254516.but myflowertree couldn't deliver that on mother's day.
Pls cancel the order and refund my money

Regards,

Divya Tiwari
[protected]

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