My Flower Tree — False commitment and worse response to call and message

I have booked an order bearing number 938435 to be delivered in Delhi in slot of 8AM - 12Noon on 21st November. After 12 I start follow up and there was no satisfactory response to me. Now till 9PM there is no update about the order, while speaking to customer care, they said your order is out for delivery and will be delivered in next 15-20 minutes. Same reply I am getting since 2PM. This is the 2nd incident in a row with this company. These peoples looks like non seriously doing business and only motive is the making money. Peoples should stay away of this company. I also explore alternative source in future.