My Flower Tree — Flowers not delivered

Address:New Delhi, Delhi
Website:myflowertree.com

I had placed an order - 275634 and it wasn't delivered. Initially they agreed to return the money but now they have showed their true colors. It was the recipients birthday and I had called her multiple times that day and so did many of my colleagues. Myflowertree.com are cheaters, please do not but anything from their website instead go for a brand name. At least u wont be cheated.

Please see the e-mail below
[protected][protected]-----

I had contacted the recepient on that day and so had 100 other people to wish her. You have lied stating that the refund has been processed and now going back on your word. I am going to file a consumer complain.

Sent from Yahoo Mail for iPhone

On Thursday, December 29, 2016, 11:56 AM, MFT Support wrote:

Dear Mahdi,

Greetings from MyFLowerTree.com.

We investigated into this matter and found we attempted the delivery on 21 December, 2016 but the recipient number was switched off. So delivery could not be done. We tried to contact you as well but the number you had provided, was incorrect.

We apologise refund would not be possible in this case as delivery was attempted from our side.

For any queries, you can let us know. We will be happy to help you.

Support Team
MyFlowerTree.com
Call: +[protected]
MyFlowerTree.com - India's Favorite Online Florist

In case of any complaints or suggestions, please email [protected]@MyFlowerTree.com

On Thu, Dec 29, 2016 at 10:01 AM, mahdi mirza wrote:

Has this been processed fron your side?
When will the amount reflect in my account?

Sent from Yahoo Mail for iPhone

On Saturday, December 24, 2016, 11:09 AM, MFT Support wrote:

Dear Mahdi,

Greetings from MyFlowerTree.com.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have processed your request for refund and it will take 3-4 days to process the same depending on the Bank.

We once again apologise for the inconvenience.

For any queries, you can let us know. We will be happy to help you.

Support Team
MyFlowerTree.com
Call: +[protected]
MyFlowerTree.com - India's Favorite Online Florist

In case of any complaints or suggestions, please email [protected]@MyFlowerTree.com

On Fri, Dec 23, 2016 at 3:10 PM, mahdi mirza wrote:

I had placed an order - 275634 and it wasnt delivered. Please return my money ASAP.

Mahdi
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