My Flower Tree — Flowers not delivered on time and nobody bothers to inform

Address:

Thane

I had placed an order for flower delivery before 12 pm. Nobody delivered the order and Even bothered to inform . After calling them post 12 pm they said now they will deliver it post 4 pm . But the person I wanted to deliver the flowers too has already left and now her day is spoilt. Also they are not cancelling the order and giving my money back after scamming me.