My Flower Tree — fool the customers

I had the worst of experience through my flower tree-i had ordered for a cake on my mother's birthday by looking at the picture o their website and what i got after full day follow up was very different in fact worst of the cake i have ever seen.
Not only it spoiled my mother's bday but also caused a lot of stress. Their customer service team is equally rude to the customers.
Will never order again and make sure that i raise this to highest level possible so that no other customer is impacted.