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My Flower Tree — fraud| worst service | worst delivery

They make false commitments. I ordered rakhi for my brother with some chocolates & flowers. It was showing same-day delivery. I ordered it on 13th aug 2019.
Now they kept showing status "in preparation". It was not delivered on 13, then 14, 15 (Rakhi day). It was delivered on 19th august 2019 and guess what without rakhi!. *my rakhi package was delivered with 6 day delay and rakhi was not there! *

Also, there is an option to contact them for refund or any other help.

Their support lines, chat everything is useless. Nobody is there to help you out. They will keep showing queue. It was my biggest mistake to order a package from this site. I will never ever use this site.

I want my money back for this delayed service & one of item was not there.

Complaint Status

[Aug 22, 2019] My Flower Tree customer support has been notified about the posted complaint.
Verified Support
My Flower Tree Customer Care's response Sep 24, 2019
Dear Customer, Please share your order ID as no details are mentioned and team is unable to get in touch with you
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    +91 11 45951000
    Bangalore Gpo, Bangalore, Karnataka, India - 560001