My Flower Tree — my order was never delivered

Address:

Cool 401, sai Mitra meadows,1st a cross,kaggadaspura,CV Raman Nagar,Bangalore,560093, QTR no BC1/76,barauni refinery township,begusarai,bihwr, 560093

Worst website ever. Absolute cheaters.
On 14th of august 2019, i had paid for and ordered a same day delivery for my brother on the occasion of rakhi. The order never arrived, though they had updated the status as delivered.
Their customer care number was defunct and their chat was another nightmare.
I want my money back or am shutting this place down for good.

My order number is 543063