My Flower Tree — no response, wrong information

 
1 Review
 Chhandashree on Feb 23, 2018
My parents anniversary is over. The bouquet with vase had to reach by 3. The whole program is over. U people refund my money. 3 hrs back yr people texted that it is out for delivery. I shall move to consumer court seriously if refund is not provided. The customer care people snaps d line on their own will. The online order is changed without informing the customer. When this is mentioned i get no response.
They keep saying that d order is out for delivery but from 2.15 to 6.40 as d time is at present my old mother has not yet received the gift. What is the need for such companies when the senior citizens are not cared for???

Complaint Status


[Feb 24, 2018] My Flower Tree customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    8%
    Complaints
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    phone
    +91 11 45951000
    location
    Bangalore Gpo, Bangalore, Karnataka, India - 560001
    My Flower Tree - no response, wrong information