My Flower Tree — Not deliver my order or did fraud

I’m Harpreet Kaur my order I’d is 1178925 yesterday on 14 of may I order one cake in the occasion of Mother’s Day and provided me slot for 6pm to 21pm but mother did not receive any order as usual my flower tree did fraud. I never received any phone call from delivery service boy. Now I want as soon as possible delivered my order otherwise I took legal action against your company and my contact number is [protected] or resolve my issue as soon as possible