My Flower Tree — not delivered the order

Address:

Ghaziabad, Uttar Pradesh, 201002

I ordered bouquet with some chocolates today i. E. 14 feb 2020 at 9 am and did the online payment as cod wasn’t available. It showed that it will get deliver between 9 am to 9 pm. I started checking the order status nothing was showing and no one even responded on the given no. I called more than 20 times but nothing happened. I specially ordered this for my husband but these guys took money and then cheated. I messaged them emailed them but it’s like hell not a single person responded. I am very much disappointed coz they r cheaters.