My Flower Tree — Not refunding

AnuradhaJ90

May 15, 2023

Address:

Flat 3 Natekar Lane Bibwewadi

I had ordered a bouquet of carnations on Mothers Day. The estimated time was 12-3. They dint deliver. Finally after lot of calls to support i received a bouquet of around 6-7 white roses and with rotten leaves and other small add on flowers. I received this at around 7:30 pm. I claimed for refund and they have been just giving discount coupons. I paid 655 Rs for the original order. This is fraud

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Comments

AnuradhaJ90

May 17, 2023

They are not refunding and instead saying they will credit 100 Rs. to myflowertree wallet. I was charged 655 Rs. for the carnations bouquet, I received 6-7 roses with rotted side flowers how can it be charged the same.