My Flower Tree — online fraud - item still not delivered - customer support not responding

Address:

New Delhi, Delhi

I have ordered a delivery (Delivery no: 500646) via my flower tree for mother day on may 12, 2019. Today its may 13th, 2019 and it's still not delivered. Will the order be ever delivered. Customer support is a joke none of my calls attempts where answered.

However, i will wait till today for the delivery, if not i am going to take the same legal route and bring to light the cheaters who run this company. This is online fraud. Who is going to compensate for the loss??