My Flower Tree — Order #1176186 of 13 May 23

This order was for Photo Bomb Shell Combo to be delivered to my son Arjun S Ravi on 14th May for his birthday. There were no email or sms updates at all.

Filed a complaint with them at about 2230 hrs on 14th for refund as the occasion for which the order was placed 30 hours in advance was over.

Nothing heard from them even one day later. I called their contact number (call recorded). The rep haughtily disconnected call when I reminded her that "hullo" was not correct response for customer care reps.