My Flower Tree — the cake is not delivered yet and birthday is over.

I ordered a cake on 05.08.2017 for 06.08.2017 with order id #297908 from myflowertree.com. The birthday is over and the cake is not delivered yet. This is the worst online service i have faced. The customer care service is not even working. Every time i tried to call a computerized voice instruct to wait and not even a single call of mine is answered. I need my amount to be refunded. Kindly resolve my problem and let me know.
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Hi,

Orderd flowers to reach for an occasion, its almost past afternoon now, still the flowers have not reached, day is almost over, customer complaints is unable to confirm the delivery time, am following up since 4 hours now.

Pathetic service, i need a refund min 50%, please work towards it.

Date : 27/11/17

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