Address: | Shop No 1 ATR Complex, HAL old airport Rd Murgesh Pallaya Bengaluru Karnataka 560017 | Website: | Www.MYFLOWERTREE.com |
Birthday cake order 1071486 (MYFLOWERTREE.COM)
Date ordered: 9/8/2022 for delivery on 10/8/2022 (before 9:00pm)
On tracking my order it showed out for delivery.
Started calling the company to check when I can expect the cake, the number we not reachable.. continuously busy. Finally after 9:00pm I got through the line but was put on hold “as my call was important”…. After 19 mins the call automatically dropped. By then a disappointed 5 year old went to sleep without a birthday cake 😡.
Today when tracking the order it said the delivery is rescheduled for today (11/8) due to exception in contacting the recipient!! When ordering I indicated an alternate number. I did not get the call on either numbers. I then called the customer care to inform I don’t want the cake today. I was told yay the delivery agent met with an accident hence the cake was not delivered!! If this was the case why didn’t MYFLOWERTREE call me and inform me.
I DEMAND FULL REFUND FOR T HE CAKE THAT WAS NOT DELIVERED AS PROMISED Was this information helpful? |
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