Order No. 1131654 was delivered with wrong product. Actually, there are 5 flowers + couple picture on the ordered Mug but there is no any flowers on the received Mug. Even colour of the received Mug was also completely different from the ordered Mug. The price of the ordered Mug is higher than the received Mug on their official website. Attachments are herewith for ordered Mug vs received Mug.
When I raised complaint to My Flower Tree team to replace the Mug as per my order so they are simply replying that "as per their records, order has already been delivered". But they are not focusing on the wrong product delivery.
Completely worst service from the My Flower Tree. Cheating to the customers. Charging higher amount and delivering cheaper quality products.
I am expecting to get the correct Mug which I ordered.
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