MyBabyCart — Delay in product and now they say shipment lost

Address:

Mumbai City, Maharashtra

Customer message: Order No 062977 dated 07/08/2015 Rs. 1, 340 EBS Payment accepted I havent received the purchased/paid product. After repeated mails, i finally get a call from their end saying that the shipment is lost and a new one could be sent only after 20/25 days. They suggest cancel the order. I have paid via debit card and in recent case too the same happened with Amazon and my money was not credited back. Its their problem that they didnt courier the product well. I need the product and not my money back, if these sites aint able to deliver or handle the products then why do they sell it over their site, it becomes cumbersome for the buyers who eagerly wait fro the purchased product for weeks and then they are told that either wait for another month or cancel the order. Please such sites need to shut down if they cant be professional why run a business and either cheat or trouble the buyers who very well pay via debit cards on purchase. Kindly look into the matter. Such sites are mental torture.