Mydala — Deducted money from my balance ----MYDALA

Mydala — Deducted money from my balance ----MYDALA

P PrasoonSri from Tsrar Sharif, Jammu and Kashmir

18th February, 2017(Saturday) Today at 9:55 am I got a message from my network provider that, Dear Customer, Thank you for downloading mydala powered deal from MYDALA.You have been charged Rs.29. But the thing is that I didn't download anything of this sort.Neither I have MYDALA app.When talked to the customer care of my network provider (IDEA) about this, they said might be you have clicked on a pop up .This answer did not satisfy me because without my consent how could a pop up gets activated and deducts money.It must send a confirmation message, which it did not. Even that could be tolerated if I got to know what was downloaded.I checked my phone but I could not find what was downloaded or the deal itself mentioned in the message anywhere.Now I want my money back that's for sure. Please look into the matter as soon as possible. Was this information helpful? No (0) Yes (0)
Mydala customer support has been notified about the posted complaint.
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Comments

ABCD@321#123

from Delhi, Delhi

Dear Prasoon,

Apologies for the inconvenience, we would like to inform you that mydala is an online discounted website and we provide offers on ( Restaurants, Body Art, Spas & Salons, Gyms and more), you can explore the same by logging on to www.mydala .com also you can download our app on your Android and IOS device and check out the exciting offers.

We would like to inform you that at mydala there is no such system wherein the amount gets deducted without the customer’s consent.

Please share your mobile number on which there is balance depletion or call us at[protected]Monday – Saturday between 09:30 am till 8:00 pm) or mail us @ [protected]@mydala.com so that we can assist you in a better way.

Regards
Mydala Team

Aditya Badve

from Indore, Madhya Pradesh

Hello,

I am unnecessarily charged Rs. 29 for WAP - Mydala powered deal. When I talked to customer care for this they were also not able to describe this. It is very disappointing and I'm feeling looted. Please provide me a solution for this.

tinumehra

from Jaipur, Rajasthan

ye Bh*n Ke L*de mydala walo ne mere bhi 29/- kaat liye.
jbki maine net he nhi chalaya us time..

Par Vaty

from Mannarakkat, Kerala

Mydala has also deducted rs 29 from my account even when i havent downloaded it.plz take necessary actions

UnahD

from Salem, Tamil Nadu

I also faced this issue. Is it a way to loot from Internet users? I'm also using IDEA.

Rajanala Sailaja

from Bhuvanagiri, Tamil Nadu

Rs. 29 deducted from my mobile balance for no reason by idea, Mydala whosoever it is. There was no popup or warning or not even a download in my phone. Also no details of the stupid powerdeal that I apparently have downloaded. What a lie!!! Fraud and cheating!!!

Sachin K Rawal

from Patna, Bihar

Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 30.88
I alao get looted
What the hell is this.
There was no popup or warning or not even a download in my phone. Also no details of the stupid powerdeal that I apparently have downloaded. What a lie!!! Fraud and cheating!!!
Refund me plz.

Digesh kumar

from Bilaspur, Chhattisgarh

Dear Customer,
thank you for downloading NewArrival_GM from INDIAGAMES.
You have been charged Rs. 99
Your balance is Rs. 94.85

unnecessary charged my account.
how what happened i didnt know.

idea walo sunlo
ab teri nhi chalegi aisi karoge bar bar