Mydala — Unreasonable deduction of Rs. 29 in the name of mydala | |||||
Got a message saying I downloaded some Mydala powerdeal which I have no idea about. Idea customer care is utter nonsense keep repeating its my fault and they have no 'idwa' of whatsoever it is. The Message I got too has the same line saying I have downloaded some power deal. I don't even know what Mydala is what that powerdeal is. I haven't even got any information from Mydala regarding the powerdeal that I have apparently downloaded. Pure case of cheating and fraud. Highly unreasonable and fraudulent!!! How do I know this does not happen again, atleast if I know how this happened I wouldn't do that again. Customer care has no freaking idea of what happened keep saying I downloaded some chargeable content which I have not!!! Was this information helpful? | |||||
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Mydala customer support has been notified about the posted complaint. | |||||
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+91 11 4344 4444
Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
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Apologies for the inconvenience caused to you.
As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.
For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.
Regards
Mydala Team