MyDentist — Bunch of quacks at the vasai branch

Address:

Mumbai City, Maharashtra

My mother has been with mydentist clinic since february 2015. Her concern - she had pain in her tooth and wanted to remove it. Solution offered - they told my mom that they can do some tilite cutting and fit a tilite crown (God only knows what that even meant) . Well heres the thing. Its been 5 months but this supposedly tiliting is not getting over. When she started her service with mydentist, they took xrays and everything and did whatever show shining that they had to do. Post paying the amount, it became a goose chase. Either the doctor (Dr. Manan) is not available or the doctor is running late or there is a new doctor who has no head or tail about what he or she is doing. They mostly look like trainees. My parents were putting up to all this. And mind you my mother is a diabetic, asthematic patient, who also has blood pressure issues. She usually has episodes of migraine pains as well. To add to this the mydentist quacks put her through tremendous pain. There have been times when the quack fidgeted with her tooth and then asked her to come in a weeks time and then the mr. Quack (Dr. Manan) did not come to the branch for 2 to 3 weeks. So my mother went through the pain for that long a time. Then enters a new doctor dr. Mugdha, who prescribes a fancy medicine in the name of pain killer which is not available at any chemist so she promises to my parents that she would order it for them. Guess what that never happened either. Today my parents visited the centre again and yet another new doctor comes. My mothers infection had come to such a level that today the new doctors fidgeting brought my mother down to tears. She literally cried in pain. And then this brilliant doctor applies a numbing cream to numb her gums. Question - why was the numbing cream not applied earlier? When my mother complained to her, she very coolly said its not her case. So she cant comment. Then she tells my mother that her bone near the tooth has started decaying, hence the pain. Question - why was this not pin pointed earlier when they took xrays of my mothers tooth initially. Which leads to believe that its their fancy experiments that has lead to decaying of my mothers bone. Disgusting service i must say. Highly disgusting.